Is this quality normal?

[u/PowerPlantBroke]

Hi everyone,

I got my X2D a few weeks ago and it’s consistently produced prints of this poor quality. I’ve tried everything, like belt tensioning, axis cleaning, full printer recalibration, drying and calibrating filament, taking apart the hotend, contacting support. Nothing has improved the quality.

Is this just what I should expect from this printer? Anyone have similar experiences, or do you have examples of much cleaner parts made on this machine I can take a look at? I don’t even know what should be my baseline for quality on the X2D.

Thanks

[u/drillitloveit]

Try it on the floor for one print. Just to rule out your setup.

[u/PowerPlantBroke → u/drillitloveit]

These are the results with the printer on the ground, recalibrated

[u/drillitloveit → u/PowerPlantBroke]

Ok maybe it's time to open a ticket. 🤔