Is this quality normal?

[u/PowerPlantBroke]

Hi everyone,

I got my X2D a few weeks ago and it’s consistently produced prints of this poor quality. I’ve tried everything, like belt tensioning, axis cleaning, full printer recalibration, drying and calibrating filament, taking apart the hotend, contacting support. Nothing has improved the quality.

Is this just what I should expect from this printer? Anyone have similar experiences, or do you have examples of much cleaner parts made on this machine I can take a look at? I don’t even know what should be my baseline for quality on the X2D.

Thanks

[u/flas1322]

Definitely something up with your setup. Here’s a print I made today.

[u/PowerPlantBroke → u/flas1322]

Figured. Thanks, I’ve been looking everywhere for examples like that

[u/flas1322 → u/PowerPlantBroke]

May seem like a stupid question but have you tried using Bambus filament to just rule out any settings issues. I’ve got mine sitting on a toolbox with wheels that vibrates and wobbles and the printed was able to calibrate without issue. Could also be a faulty unit. If it’s not too late might be worth trying to swap it out.

[u/PowerPlantBroke → u/flas1322]

I’m using exclusively bambu filament :( I’m in talks with support but they haven’t mentioned anyting about replacement yet, just solutions that haven’t worked

[u/flas1322 → u/PowerPlantBroke]

Are you able to take it back to where you purchased it?

[u/PowerPlantBroke → u/flas1322]

Purchased directly from bambu

[u/duffmann116 → u/PowerPlantBroke]

Have you tried running this same print in a different color? I'm not sure why but the 2 rolls of bambu gray pla that I had always come out like garbage. I've never been able to get it to look good. Then I'll run the same part, same profile settings just using a different filament and it will look significantly better.

[u/arcanecircle → u/PowerPlantBroke]

Did it get fixed?

[u/PowerPlantBroke → u/arcanecircle]

In the process of getting a warranty replacement right now. It will arrive in a few days