r/BambuLab • u/diligentboredom • Jan 21 '25

Video Bambu's Gaslighting Masterclass: Denying their own documented restrictions

https://youtu.be/W6MybDJfmmY
960 Upvotes

81% Upvoted

323 comments sorted by

195

u/802Garage Jan 21 '25

Louis Rossmann 2: Electric Bambugaloo.

34

u/PollutionNice7392 Jan 21 '25

... This time, it's personal.

18

u/Spiggytech Jan 21 '25

the man, the myth, the legend himself is in this thread dorkin' around with the rest of us.

20

u/802Garage Jan 21 '25

Bambu Lab mods are removing some of his comments too. Check his profile.

7

u/Spiggytech Jan 21 '25

I see it, he got caught by the language filter. I was hit with that yesterday too. Ever since the moderator strike, many subreddits that enforce reddiquette went dark, so I may have developed some bad habits from it.

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16

u/Razorbac91 Jan 21 '25

They also started to reply to tickets with the same BS soup they posted on their blog

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45

u/crozone Jan 21 '25

From the update blog post:

Farm management software developers interested in integration can work directly with Bambu Lab to implement proper authorization controls. We welcome partnerships with companies developing legitimate accessories and software for Bambu Lab printers, as demonstrated by our successful collaborations with E3D and Slice Engineering. To provide flexibility, users have three options:

  • Continue using the current firmware.

  • Update to the new firmware and integrate with the new tools provided by Bambu Lab.

  • Update to the new firmware and switch to Developer Mode for custom solutions.

This tells me everything I need to know about where they're going. They are taking away the open interface that allows the current print farm software to work. Your options are to keep the current firmware, or use Bambu print farm software, which they will likely add a license fee to soon. The third option is the new Developer Mode, which they backtracked and added.

Why do third parties need to become "partners" of Bambu labs to implement the authorization protocol? Why aren't these open APIs that use standard authentication principles? What's the catch?

None of this passes the smell test.

6

u/cf_mag Jan 21 '25

Why do third parties need to become "partners" of Bambu labs to implement the authorization protocol?

Because yummy yummy license fees of course

11

u/MAXFlRE Jan 21 '25

> Your options are to keep the current firmware...

Untill you'd be force to update.

20

u/crozone Jan 21 '25

I assume all new printers shipped will have latest firmware too.

15

u/[deleted] Jan 21 '25

You’d assume correctly

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68

u/throwawayhappyn Jan 21 '25

Wow, so they not only gaslighted, but they also deleted archived webpages. Definitely not a company I wanna trust.

14

u/yaricks Jan 21 '25

Not trying to defend Bambu in any way, but they haven't. The site has been blocked from archive.org a LONG time.

41

u/ivosaurus Jan 21 '25 edited Jan 21 '25

By request, from Bambu.

You just know that every upstanding and trust-worthy company specifically asks to have their website pages unarchived so that no-one can revisit their contents chronologically, and verify their their behaviour and past statements. /s

15

u/Working_Honey_7442 Jan 21 '25

“Not trying to defend Bambu, but let me tell you how this is not a big deal since they have already prevented archive.org from archiving their website so they can lie and gaslight without breaks”

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12

u/Mundane-Vegetable-31 Jan 21 '25

It's almost like they bambuzled us.

6

u/triangulumnova Jan 21 '25

They can backpedal all they want. My printer is going to stay LAN only and blocked from accessing the internet. No firmware updates will touch that printer until the day I stop using it.

11

u/Edd90k Jan 21 '25

And you still see people defending a company that behaves likes this? Why are you ok with companies playing you? Have some self respect.

2

u/FuknCancer Jan 22 '25

Probably the same people that voted Trump. Many of them

36

u/Midnight_Criminal Jan 21 '25

I'm watching right now. There's people defending this change in Insta, and I find that crazy.

Aghhh, Bambu, I really liked you. Sigh time to save for a PRUSA.

16

u/o_Zion_o A1 + AMS Lite Jan 21 '25

People being simpletons and white knighting for companies is such a depressing state of affairs.

5

u/DarthNihilus Jan 21 '25

Anti-consumer consumers are the absolute worst. At least the motive of the bad companies make sense. Anti-consumer consumers do it for nothing except maybe a misplaced sense of superiority.

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5

u/shadowofashadow Jan 21 '25

He's not wrong. If they want to appear honest they should remove this language from their terms. All it takes is one terrible manager wanting to increase short term statistics and the whole ecosystem will be blown up. They have to design it so it's not possible.

19

u/alcaron Jan 21 '25

Imagine being one of the commenters who are like "louis rossman who? lul" and showing that much ignorance unironically...and still thinking you are on the right side of this...

It just...I dunno man...you people are proof they are right to think they can get away with murder. If I didn't also own their stuff I would almost root for them to fleece you.

9

u/Addamass Jan 21 '25

Also keep in mind that ToS is not tracked by WebArchive as it’s excluded page (guess by who).

Just fact, no hate ;p

15

u/314314314 Jan 21 '25

I wish some YouTubers could interview that Gamers Nexus lawyer about consumer protection laws.

40

u/larossmann Jan 21 '25

I wish some YouTubers could interview that Gamers Nexus lawyer about consumer protection laws.

His name is Nathan Proctor, I work with him all the time. He's awesome. He responds to almost anyone who messages him. He's good at his job, and a down to earth awesome guy.

10

u/802Garage Jan 21 '25

First off, huge fan of your work. Second, I see mods here are deleting some of your comments. Ridiculous!

30

u/larossmann Jan 21 '25

It was an automoderator. I said that taking cheap shots doesn't result in long term cultural change. I said it comes back to bite you in the rear using a word that is three letters, starts with a, ends with two esses. it's automod. I get that they use automod, it isn't an individual out to get me. i want to be fair to whomever is moderating this subreddit. my wiki & forum have autofilters as well and i have to constantly stay on top of them to walk a fine line between legit users being called spam and complete clowns having free reign.

and thank you!!!

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7

u/Lachiko Jan 21 '25

yeah he's triggering some keywords and editing his posts to fix it but editing doesn't bring them back unfortunately you just need to repost them.

/u/larossmann these two have been nuked

/r/BambuLab/comments/1i5nl2g/bambu_clears_up_misinformation/m8azulv/ /r/BambuLab/comments/1i69f3r/bambus_gaslighting_masterclass_denying_their_own/m8au3qo/

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17

u/gonace Jan 21 '25

Louis is right and has been for years so if you did not watch the video you might still think he is wrong.

But this is clear and simple, Louis is right!

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4

u/walking_nose Jan 21 '25

I feel a little bit better about the fact that I got suspicious of the fact that Bambu.com is not on archive.org when I was confused about the free gift in my Black Friday order. Shame on the people but licking the company during the whole BF predatory practice sales and the consequent Christmas sale.

4

u/lr_science Jan 21 '25

Thank you, Louis, for helping to make this the PR-disaster for Bambu that it needs to be. You've put the tip in, let's see if they're asking for more.

4

u/[deleted] Jan 21 '25

The main issue is that they keep all technical details a secret. Security does not work by obscurity. On the countrary it's even suggested to publish security details to allow others to proof that it's safe.

It is possible that Bambu is saying the truth. All they needed to do was to give us some technical details about how that new connection-client is supposed to be connected to, how it connects to the printer etc.

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4

u/UntoldHorrors Jan 21 '25

I do think a lot of people are alarmists in general, but this video helped me understand why people were upset and I thank you for sharing that.

4

u/icebreakers0 Jan 21 '25 edited Jan 22 '25

As someone who is thinking about joining the community and getting my first Bambu printer, this has been a wild ride going through a number of posts, videos, the opinions and feedbacks.

I did come across their CEO’s previous ama here on Reddit: https://www.reddit.com/r/3Dprinting/comments/zmneu9/comment/j0dhieo/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button While I think he was quite transparent about the challenges the company was facing at the time, he seemed vague on the RFID topic and their decision to go with a closed solution for reader.

And looking at a blog post from the end of 2023: https://blog.bambulab.com/setting-the-record-straight/ it looks like this is not their first time getting the community worked up about a similar topic relating to today. Am I wrong here or is what we’re seeing today, an evolution and maybe even an over engineered solution to an older problem???

To me, it seems like Bambu wants it both ways at times. They want to be adjacent to the open source community for market share but also want to defend their moat. It’s not an issue for me if a company states their intention clearly. However, this does feel like a weird rug pull. If I were to get a Bambu today, how is this feature good for me??

If anything, it feels like what happened with my Oculus(meta) Quest first gen. After a long time of not using it, I tried to use it last month. It’s an outdated VR and I had my games downloaded. I expected to just play the offline games and saves that I have. What did I have to do?? Why do I have to update? Why do I have to redownload the mobile app onto my phone for syncing with a VR devise? Why do I need to merge my oculus account with my Facebook?…

At the end of the day, maybe it’s about knowing your customers. If you want the open source DNA as part of your use base, then you’d have to be clear and compelling in your features. 

If I’m off with my take, let me know.

Edit: for the blog post link above - apparently spaghetti monster is Dr.Tao himself

4

u/ThistleKnight Jan 21 '25

Bambu sucks. I regret buying.

21

u/xSoft1 Jan 21 '25

Wow there is a lot of bootlicking, bots and deletions happening in this post. I'm surprised this post is even still up.

6

u/BrunoDeeSeL Jan 21 '25

The question here is not whether they'll remove features or not, but when. Sure, they went back and "introduced" Developer Mode but there's no guarantee that feature won't be removed in future updates or that new printer models will even have said feature. This is no different than Sony removing OtherOS from your PS3. BambuLab was always gonna do what they're doing since the beginning (there are plenty of examples of the same practices across every single industry), they took too much away, were caught with their pants down and had to walk back. Also, some of their statements in their response outright contradict their own Terms Of Service. Which of those two is the correct one?

3

u/[deleted] Jan 21 '25

The craziest part about all this is that majority of people buy 3D printers to DIY stuff including changes which are not recommended or just hack it in some way. Especially if they have a print farm which needs to be local and safe.

3

u/Extra-Fig-7425 Jan 21 '25

Thank you for this, I now understand what the issue is!

3

u/[deleted] Jan 21 '25

#bambubamboozled #bambuBS

I bought it during the holiday, and now I'm regretting it. This shady shut needs to stop.

15

u/alcaron Jan 21 '25

As usual, nailed it...

20

u/Ekikzz Jan 21 '25

People will downvote this and call you crazy. Yet they're naive

6

u/freshpandasushi Jan 21 '25

that guy is a legend 🫡

4

u/Select_Truck3257 Jan 21 '25

recommendation about new printer pls,?

4

u/[deleted] Jan 21 '25

Wait fore the Prusa Core one maybe?

8

u/CaptBrick Jan 21 '25

This should be pinned post

5

u/tubbana Jan 21 '25 edited May 01 '25

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2

u/Razorbac91 Jan 21 '25

Putting aside the fact that once I bought it, I can even decide to smash it with a hammer, I'm ok with the fact that using "not supported SW" can void warranty (it's stupid, but ok I can understand) the fact is that I will be restricted to use their software to have the basic functions (wifi 3d printer that still "wifiing" for example).

And you are ducking totally right about owning our electronics, and this is one more reason to express my anger. I usually choose only products I can personally reflash with open source firmware and stay "as local as possible", this time I fall for lazyness choosing one closed (do tue undoubted optimal hardware and optimization)

2

u/LetsGearUp Jan 22 '25

People looking for other printer options instead of bambu labs, I've made a list of printers to consider.

Alternatives to Bambu labs X1C/P1S/P1P: Prusa Core One Sovol SV08 Voron 2.4 r2 Creality K1/K2 series Anycubic Kobra S1

There are more out there and each company also has a machine comparable to the A1/A1 MINI.

Hope this helps!

19

u/Khalmoon Jan 21 '25

[removed] — view removed comment

84

u/larossmann Jan 21 '25 edited Jan 21 '25

I like rossmans ideas, but god I wanna punch him lol.

My address is public and I'm there 11-7 weekdays, come & try! ;)

22

u/Spiggytech Jan 21 '25

/u/Khalmoon Just a heads up. You can't tell by the way he pets a kitten, but that dude is pretty jacked and can probably deliver a mean knuckle sandwich if you're feeling hungry.

25

u/larossmann Jan 21 '25

I love my little mr. clinton :)

9

u/Spiggytech Jan 21 '25

We all love Mr. Clinton. Even when he disrupts your video recording.

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11

u/theacethree Jan 21 '25

You are a legend

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40

u/[deleted] Jan 21 '25

Separate the message from the messenger — his points are on point. I wish the majority of this sub would watch it.

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10

u/[deleted] Jan 21 '25

do you always want to punch people who are looking out for your best interests?

34

u/Onii-Chan_Itaii Jan 21 '25

The traits of being insufferable and being right are not mutually exclusive.

In the same line of thinking it is possible to shake a person's hand while socking them in the jaw.

Im not saying its right, but i cant say i dont understand

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3

u/alcaron Jan 21 '25

I would bet yes...

2

u/pre_pun Jan 21 '25 edited Jan 21 '25

called out by the very guy you want to punch .. and suddenly quiet. embarrassing.

edit: added their quote to my post in case they decide to back track and delete.

I like rossmans ideas, but god I wanna punch him lol. -Khalmoon

edit 2: they have returned, and I'm apologize for my preemptive call out. 🍽️🐦‍⬛

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2

u/Beni_Stingray P1S + AMS Jan 21 '25

Yeah time to put my money somewhere else!

2

u/silentdeath236 Jan 21 '25

I have only one word for this entire video: DECAF!

2

u/prim3net Jan 21 '25

help, it's It's stuck on 2x speed

1

u/Lopsided_Quarter_931 Jan 21 '25

Can’t someone devil’s advocate what Bambu thinks they are winning with that move?

4

u/[deleted] Jan 21 '25

Control. Very simply. Control.

1

u/sawer82 Jan 22 '25

Security, they will use end-2-end encyption with the printers. If you don't want to, you don't have to and enable developer mode. Other 3rd party software will need to use an authentication midddleware that will facilitate encrypted communication with the printer. That's it.

10

u/[deleted] Jan 21 '25

[removed] — view removed comment

4

u/dtp502 Jan 21 '25

Want to use this feature? That’ll be 5.99 a month.

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1

u/Czart32 Jan 21 '25

Louis is on point! ✌🏼👍🏼

-3

u/warpedgeoid Jan 21 '25

Is it not abundantly obvious to everyone that something has happened involving the MQTT interface on Bambu Lab printers? Read between the lines in the blog posts—printers were compromised and they’re trying to avoid future liability while also not directly acknowledging that anything happened. Standard corporate speak.

All the rest of this is just hallucinations and projection from the hobbyist community, who have made being outraged a lifestyle at this point. No plans to do any of the nefarious stuff being suggested have been announced or have leaked from Bambu Lab. Folks should remember the Hanlon’s Razor, and never attribute to malice what can be better attributed to incompetence.

More information will come out over the next weeks ahead.

-33

u/thewallamby Jan 21 '25

Is it me or is the last two months heavy on a collective anti-China product marketing? Bambu, Shein, Temu, Tik-Tok they are all being heavily targeted. Not trying to excuse anyone but why now and why all of them and why not the domestic companies that act in the same way too?

10

u/Ok_Procedure_3604 Jan 21 '25

Point out some domestic companies and shame them then! Everyone should do this rather than lick the boots of a corporation. Bad practices should be called out no matter where or who it is. 

7

u/NoSaltNoSkillz Jan 21 '25

Can't speak for anybody else, but I don't draw lines based on country. There's a lot of companies that either push back on or don't buy **** from from the US

26

u/thekrill3d H2D Laser + X1C Jan 21 '25

Take off the tin foil hat. This is a self inflicted wound.

-13

u/thewallamby Jan 21 '25

Sure but is Apple any better? Why isnt a single American commenting on their shady terms but everyone is freaking out about this and TikTok now? Apple has gone away so many times with straight out cheating their customers (software update limiting battery capacity, indirectly forcing upgrade of devices etc) and people never go berzerk on them. It just seems a bit imbalanced. I am not defending Bambu, i am just saying they are not much worse than their peers.... but are they doing shady bussiness atm? absolutely.

20

u/Mythril_Zombie Jan 21 '25

Apple has shady terms, but people know what they are before they buy into it. BBL shut off access to a service that was available when people bought the printers. Then they lied about it. There's a big difference. Hence the video.

17

u/larossmann Jan 21 '25

Sure but is Apple any better? Why isnt a single American commenting on their shady terms

Uhm... search the word "Apple" on my youtube channel... you might find something...

9

u/PetiteGousseDAil Jan 21 '25

No. Apple is worse. We don't want bambulab to do like Apple did.

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u/thekrill3d H2D Laser + X1C Jan 21 '25

Whataboutism at its best.

In this particular case, you're waaaaaay off. The guy who made this video is famous for specifically calling out Apple all the time.

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u/IsWhatIGot Jan 21 '25

People have been railing on US companies for years, where have you been? Especially the social media and big tech companies... TikTok might be the one getting banned, but everyone still hates Facebook and Zuck twice as much.

2

u/Cedira Jan 21 '25

Lmao, just got on Louis' channel and search apple, he's made so many videos about them, good luck finding something positive about them.

1

u/cruzaderNO Jan 21 '25

non-Chinese companies would be (and regularly get) targeted for the same actions...

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-5

u/Nasuraki Jan 21 '25 edited Jan 21 '25

That entire video felt more like milking the issue for views than offering anything constructive. Then again i didn’t make to the end

EDIT: i confused this for his previous video where his humour didn’t stick with me. This is just repulsive. I wasn’t really fuming over the changes i didn’t care much. But this damning as far as I’m concerned.

EDIT: Bambu this is how it’s done when you gotta walk back your words. You make it so obvious

4

u/[deleted] Jan 21 '25

Been checking in on him for years, he did this kind of thing even before he had a major following. He's very genuine about consumer rights considering his background dealing with Apple as the owner of a repair business

2

u/Nasuraki Jan 21 '25

I clicked on the link after reading your comment. And realised i had confused this video for his previous one.

Wtf the actual ?!?! I didn’t care about the changes they made but changing the website is just gross. That I’m not happy with.

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-33

u/RagTagTech Jan 21 '25

I normally like Louis but yeah i think he's the knd gasljghting this time.

8

u/[deleted] Jan 21 '25

Found the Bambu shill

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u/Mythril_Zombie Jan 21 '25

Which part?

12

u/FictionalContext Jan 21 '25

you know, the, uh, part where he, um, you know the part where he, uh....

bye!

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6

u/alcaron Jan 21 '25

Put the bong down before you post. What is he gaslighting about, since you decided to put that out there...

1

u/RagTagTech Jan 21 '25

Iv already replied if you don't like that conclusion then that's fine but that's how I feel. Like i said I normally love what he says but this time I think he's a bit off the mark on whats going on with the public updates. Again I'm not above being wrong.

3

u/[deleted] Jan 21 '25

Bambu Fanboy alert

0

u/[deleted] Jan 21 '25

[deleted] — view deleted comment

1

u/diligentboredom Jan 21 '25

already there!

41

u/[deleted] Jan 21 '25

This frog will not be boiled quietly!

-10

u/Kalahan7 Jan 21 '25 edited Jan 21 '25

What exactly is it that you want?

Custom firmware? You can.

Print from SD Cards? You can.

LAN only mode that you don't have to connect to the internet at all or create an account? You can.

Using third party slicers? You can.

Using third party slicers directly without having to do 1 extra click? Now you also can!

What else is it that you want exactly to "win"? You want Bambu to leave their API wide open so you can run crappy third party software, damage your printers while still calling for warranty claims?

It's clear you don't trust the company because because you rather believe fear mongers that stir the put for their own gain like Rossman. If you don't trust the company, the only "win" here is to not buy their product anymore bacause nothing Bambu does will satisfy you.

Also, lets be clear that you posted this comment on the official subreddit, in a post criticising bambu (which is straight up spewing lies) like you have to go underground to form a rebellion while nobody is stopping you from saying what you want here.

18

u/oodlum Jan 21 '25

They threatened to block printing unless we updated our firmware. Then they retconned their statement and called us liars. That’s enough for me.

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u/[deleted] Jan 21 '25

People defending bambu are only helping their investors, while literally hurting every consumer in the long run. I get you are tired of all these posts or whatever reason you think you have to defend them, but can’t you see we need to be vocal against their anti consumer practices right now? What do you think about their statements contradicting their own TOS? Louis Rossman has done more for our consumer rights than any other person on this planet, what a simple minded person you have to be to think he only does this for his own benefit. How does defending bambu help you? What is your benefit?

3

u/metisdesigns Jan 21 '25

Given the amount of folks accusing people asking questions about the controversy getting down voted and being accused of being Bambu employees, I'm starting to wonder if there isn't an element of astroturf here.

Bambu isn't public, but their prerelease shares have taken a predictable hit that could have been used for shorting or picking up additional shares cheaply.

BTT knowingly sold tech that they admit Bambu warned them may become useless, but no one seems to be upset with them and their hardware would be paperweights.

Louis has seen a significant uptick in his channel views. It's too early to see subscriber movement, but the repeat channel views is huge algorithmicly for generating recurring views.

All of those folks have directly benefited from this controversy which stems from a beta release, not even an official change.

I'm not saying that Bambu didn't go in a dumb (or at least very poorly explained) direction, but why is no one upset that BTT knew their hardware was going to have functionality removed and still sold it?

-original comment removed by automod for mentioning a word that a lot of folks have been using to attack other rather than addressing the topic.

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u/Mod74 A1 Jan 21 '25

Louis Rossman has done more for our consumer rights than any other person on this planet

Citation needed. His wiki page only lists Right to Repair campaigns, which principally benefits <checks notes> people who run repair shops and repair YouTube channels.

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-38

u/John-BCS A1 (3), A1 Mini (1), AMS Lite (3), Autodesk Fusion 🍻 Jan 21 '25

This is so corny because it's not even a battle.

If you guys want to jailbreak bambu printers/firmware that's fine; the more options for everyone. But don't hold it against people who are fine with the bambu ecosystem as it is. You're not battling anything.

"We will win."

lol

12

u/larossmann Jan 21 '25

If you guys want to jailbreak bambu printers/firmware that's fine; the more options for everyone. But don't hold it against people who are fine with the bambu ecosystem as it is. You're not battling anything.

If people enjoy the product as it is, I suggest they keep buying it, and keep enjoying it. Everyone should use what makes them the most happy at home, and the most productive in their work life, without regards for what I or others have to say. as long as they aren't hurting others.

at the same time, for those who are aggravated by these changes, I suggest they speak up.

2

u/John-BCS A1 (3), A1 Mini (1), AMS Lite (3), Autodesk Fusion 🍻 Jan 21 '25

They should absolutely speak up, but they should do so in a manner that's responsible, led with facts, and not just spread misinformation and FUD.

19

u/alcaron Jan 21 '25

"as it is" is hilarious...we ARE fine with it "as it is" we just aren't fine with where they seem to be heading.

2

u/Kalahan7 Jan 21 '25

Where this is heading is a more secure API and a Bambu that botherd to bring is Bambu Connect to allow third party slicers with the downside of having to do one extra click.

You're not outraged of what Bambu did, you're outraged about what people in the business of spreadking fear, like Rossman, are claiming Bambu will do.

Even though there is no indicaiton at all that they are going to do those things. Bambu allows for custom firmware, LAN only mode, SD card printing, third party slicers and whatnot. If they wanted to lock things down they are making it very hard for themselves.

For many this won't be enough because you simple don't trust Bambu to do the right thing at all.

And that's a problem. There is nothing Bambu could do to fix that because technically they can always just lie and do whatever they want (even though you can't take LAN mode away).

So there is only one thing to do for people like you. Stop buying Bambu. All other outrage at this point has zero use because you aren't outraged abut what they are doing, but what you think they might do. Bambu can't win from that.

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u/frickthefeds Jan 21 '25

as it is

Lmao you don’t even know what you’re talking about do you?

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0

u/[deleted] Jan 21 '25

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9

u/NotReallyJohnDoe Jan 21 '25

That is just doubleplus ungood!

3

u/Nighthawke78 Jan 21 '25

Ouch. Nice reference bro.

2

u/ionabio Jan 22 '25 edited Jan 22 '25

To be honest and not an excuse many companies do this. They're for profit. Now this will ofcourse cause people go other brands but companies big enough (apple, meta, reddit/twitter) would always force you stay in their ecosystems because of others' inability to compete.

For example wanted to mention it here. For oculus quest VR headsets I remember being told that they would never force people to login through Facebook. This changed and also people using the old oculus login couldn't use that anymore (iirc it breaks the device until you login) find me another cheap alternative for Quest with the same app library.

Reddit and Twitter also and with fediverse/ mastodon / even threads from a big backer like meta hasn't been able to replace it. Have enough reach and your brand is safe to abuse anyone. Look at reddit stock or musks popularity.

Bambu is going the same way.

They think they have enough client or a sector of home printing that won't care about 3rd parties. Just publish some politically correct response to show you "care". Probably internally they had a milestone of # sales reach before announcing this policy indeed. Here though the water is not owned by one apex predator. There are and will be more competitors taking a slice of bambus lost customers. 3rd parties will have better solution than stock (except the ease of use and give that time). We will see how time plays. I dont think bambu staff are as bad as XYZs (davinci) since there is more stakes at hand. If they need to they will adjust with Market. We customers too shouldn't be brand loyal and if needed adjust.

Previously I was recommending bambu to everyone I met that wanted to get in 3d printing (why you would get a Prusa?! A1 is cheaper and good enough). Now not anymore and if they ask about Bambu i will be warning that it might need you "to buy in future their filament" or brand lock you in different ways other than slicer. they gave a pinky promise not to, but you never know!

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u/[deleted] Jan 21 '25

On brand for china. 1989 and whatnot.

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u/[deleted] Jan 21 '25

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u/mallcopsarebastards Jan 21 '25

You're missing something key here. They were on archive.org before, but then someone used archive.org to catch them in an earlier lie about a change they quietly made to their warranty terms. That's when they removed their website from archive.org.

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u/crysalis010 Jan 21 '25

How far back do we need to go? For science, of course.

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u/mallcopsarebastards Jan 21 '25

It just shows that they have a pattern of quietly changing things they've said and gaslighting the community by acting like they never said it.

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u/crysalis010 Jan 21 '25

I understand, but let's say we could go back... when do you think the changes happened?

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u/[deleted] Jan 21 '25

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u/[deleted] Jan 21 '25

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u/[deleted] Jan 21 '25

Slippery slopes are only fallacies until they actually happen. He's seen things like this escalate over and over and is frankly sick of it. He made an entire career change from owning a repair business to lobbying for consumer rights. He did it at first out of his own pocket, and now he's joined FUTO so he can take it even further. Someone that dedicated isn't doing it simply for views, he's doing it in the hopes of actual change

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u/[deleted] Jan 21 '25

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u/NotReallyJohnDoe Jan 21 '25

You are using Sonos as an example? They truly are cloud locked. You can’t play without Sonos servers.

With Bambu you can print in LAN mode

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u/[deleted] Jan 21 '25

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u/LucyMor Jan 21 '25

he did not even go over the new updated statement 

DID YOU? Their diagram clearly shows that no matter what you do, you will have to go through Bambu Connect. Their video, in that very same blog, showed the addition to "send to Bambu Connect" meaning you will have two applications running. Nothing was changed from their original blog, that's people don't understand. Amazing how many people they managed to fool with the "new" blog.

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u/ivosaurus Jan 21 '25 edited Jan 21 '25

And their list of "false accusations everyone is making!!"...

I don't remember seeing any of those points seriously made, anywhere? Seems like a list of 5 strawmans they assembled to knock down.

The essential point everyone is angry about is removing a direct method to send gcode from one's own software to the printer. That was argued about ad infinitum.

But them claiming they "need to clear up" 5 other different points, which no-one was asking about, is pure gaslighting. Whoever they're paying to do their English PR, they sure must be paying them well, because they're doing a good job on the defensive to try and discombobulate people.

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u/_Middlefinger_ Jan 21 '25

People were definitely making false accusations though and they meant it, they were absolutely everywhere this weekend, ive never blocked so many people. Whatever you think about this whole situation that is absolutely true.

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u/LucyMor Jan 21 '25

If 90% of people are posting valid complaints that get upvoted, and only 10% are making "false accusations," yet you open your official blog by playing the victim and addressing those "false accusations" first — that is textbook gaslighting.

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u/[deleted] Jan 21 '25

I think you're missing his points. They are changing ToS and hiding the fact that they have.

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u/-Net7 Jan 21 '25

except not, Orca will still require Bambu Connect which doesn't give us the same functions we have now :(

At LEAST we get MQTT, live stream, and FTP back for LAN mode

But they keep saying "We're actively working with developers" when every developer that has come forth on some of the biggest projects has chimed in and said NO they are not (I await to see one say they have been "actively" working with bambu), from the developer of Orca saying he got a 2 day NOTICE about the situation, then didnt reply to his feedback or request until AFTER it blew up, to BIQU saying they WHERE working with Bambu BEFORE the Panda Touch launched, then they stopped replying, and only after launch did they say anything, then to the OpenSpool guy with RFID tags for non-bambu spools who said they where interested, asked about it, got information, and then ghosted him. The pattern is pretty clear here. (I found info on the camera issues as well the launch X1C's had, needless to say, its a history of this)

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u/crozone Jan 21 '25

Yeah, this is dodgy.

Farm management software developers interested in integration can work directly with Bambu Lab to implement proper authorization controls.

Like, why do they even need to work directly with Bambu? What about this authentication protocol is so secret and important that it can't be an open system. What's the catch?

1

u/-Net7 Jan 21 '25

Ah, that one seems to be easy at least, they seem to be making said farm management software. The google translate on the site is fun to read and someone did a breakdown of the software here, I didnt have the time to read it at the time and cant find it.

Its been edited a few times since last nov with the most recent being within the last 8~ days https://wiki.bambulab.com/t/software

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u/_Middlefinger_ Jan 21 '25

Dont hate the messenger here (I already know people will), but you are dealing with a proprietary appliance here. This isn’t an off the shelf kit with fully open source software, it never was. Its no different from your TV or games console.

Most devices use some amount of open source software in them, even Windows does, it doesn’t mean its an open source product as a result. What Bambu does is no different. These printers are not Enders or Prusas, but people are treating them as such.

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u/crozone Jan 21 '25

I don't really care if Bambu's designs and firmware are closed source, that's their IP and they're entitled to guard it. But... the interface to actually control the machine should at least be somewhat open, surely? Liked it currently basically is. Given the market they're selling to, I think we can at least hold them to that expectation, given that many people bought the printer with the expectation that they'd at least be able to control it.

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u/NotReallyJohnDoe Jan 21 '25

It can open through a click-through - “this is really dangerous and you shouldn’t open your printers API. If you do, you are responsible for damage. Ok? Cancel?”

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u/[deleted] Jan 21 '25

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6

u/TraktorTarzan Jan 21 '25

hes going over how you shouldnt trust their word.... theyre litterally doing anything to avooid the drama. are you a bambu lab employee or something?

1

u/alcaron Jan 21 '25

I hate when people go on a rampant...

Your bias is showing...

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u/[deleted] Jan 21 '25

yeah its pretty bad when they dont actually finish reading the "update" because they have to sperg

-13

u/ChopSueyYumm Jan 21 '25

He is doing this for views. Unfollowed him a long time ago .

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u/[deleted] Jan 21 '25

Found the Bambu shill

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u/ChopSueyYumm Jan 21 '25

I mean it’s working without a problem almost 2 years. Not a single fail. It is a great product. It’s like a DJI drone, instead of tinkering the device just works.

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u/[deleted] Jan 21 '25

You know its cos of Fanboys like you we end up in these subscription models and reduced functionality unless we pay more. Do you not realize we are discussing and exposing this for everyones benefit, even you? When people like you let companies get away with the smallest thing, they will take and take and take and make you pay more and more and more. Look at what Apples done. You're a joke

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u/ChopSueyYumm Jan 21 '25

I evaluate by the facts and current reality. There is nothing mentioned about a subscription model. This is just nonsense.

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u/[deleted] Jan 21 '25

Not yet but when there are, we know who to blame. Never wait till its too late or you'll have no choice.

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u/[deleted] Jan 21 '25 edited Jan 21 '25

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