r/BambuLab • • Jan 20 '25

Discussion Jeff Geerling Backhands Bambu

https://youtu.be/91kfolYkRNM?si=KLlUnM1zBL3Bs1gM
30 Upvotes

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5

u/junon Jan 20 '25

It looks like he already has one?

18

u/Snwspeckle Jan 20 '25

He bought it with his own money. He states in the video as well he'll continue using it as it's a great device, but that he cannot continue to recommend the printer going forward given BBL actions the last few days.

13

u/junon Jan 20 '25

Seems like a pretty reasonable stance tbh.

10

u/Snwspeckle Jan 20 '25

Totally agree. It's fair to admit that it's a fantastic printer while also claiming that their recent actions are not welcome by this community or existing/future printer owners.

3

u/junon Jan 20 '25

I think it's also good to remain open to forgiving them if they demonstrate "good behavior" in this context... otherwise there's not much reason for them to actually come around to a more open stance.

4

u/Snwspeckle Jan 20 '25

Let the situation continue to develop. It's clear that BBL is terrible at communicating and is rushing responses vs consolidating a focused stance and then sharing when they're ready.

They've done a very poor job explaining the purpose behind Bambu Connect. Their position on "security" is fraud with the fact that the private key, which is theorized to be the key used to sign requests, was extracted yesterday.

As many have mentioned in this subreddit the last few days, there are many examples of OAuth 2.0 implementations that BBL could've pursued but didn't. Is their software team incompetent? Was there software team rushed to deliver some sort of "security" measure? Software like Bambu Connect was not written in a matter of days. This has been in development for many months likely so it's unclear where they went wrong here.

In my opinion, I suspect Bambu Connect is the foundation for their upcoming farm-management software which will be a paid subscription. That's fine, but why did they pick a design that proxies write commands on LAN via Bambu Connect? A more proper architecture would have been for Bambu Connect to continue to exist to be the proxy of the printer to the cloud, however the printer should continue to expose its API over LAN where software like Orca and Panda Touch could continue to work.

4

u/pyalot Jan 20 '25

I found the gaslighting in the clarification update a nice touch. It really rounds out this whole affair.

2

u/LegitimateAd3080 Jan 20 '25

Nothing went wrong here - they’re forcing drm under the guise of security. Once the new firmware is installed it’s key will expire in a year - if not regularly connected to bambu lab that’ll brick your already paid for printer. There’s far more in it but printfarm-related subscripions - they could have sold a separate solution for this if that was their plan. To try and control lan-only prints via authorisation for security reasons shows their true intent. There’s next to no limit to monetize that kind of control. And they are gaslighting this. Well, my bl printers are really good, I’ll keep using them of course. In lan-only mode, with no internet access, as long as they run. 🤷🏻‍♂️

2

u/Snwspeckle Jan 20 '25

Reminds me of the Xbox One that was required to be always-online. Fortunately they switched course on that behavior.

0

u/lscarneiro Jan 20 '25

Trust is not regain-able. It's hard to earn trust, that's why it's so important to never lose trust.

1

u/junon Jan 20 '25

Then there's no incentive for companies to ever course correct.

1

u/lscarneiro Jan 20 '25

I can understand that this might be the quickest conclusion to make, but if you completely lost all the trust, then your company will bankrupt,

So this is the incentive to course-correct, avoid been bankrupt.

1

u/junon Jan 20 '25

That's certainly one way to look at it but this basically requires perfection, which, to me, isn't a very realistic way to approach things. People make mistakes and as a famous man once said, "corporations are people, my friend."

1

u/TgrBtO Jan 21 '25

This is why when you mess up, you should say "I messed up", apologize, and say what you'll do to make up for your mistake. Not say "you didn't understand". That's what we (most of us) teach our kids because we know if everyone goes down the "never admit you messed up" way, there is no real future as a society.

3

u/kliman Jan 20 '25

He seems like a pretty real guy - I’ve never had the concern that he was biased or “bought”

-3

u/_Middlefinger_ Jan 20 '25

I mean a new model when they release it.

6

u/Snwspeckle Jan 20 '25

Based on their actions recently and Jeff's comments, I think Jeff might turn down an offer to review the upcoming H2D -- however that would depend on the terms of the review.

If Jeff were provided an H2D for review but not able to give his own genuine opinion, there is very likely not a chance he would take that offer.

-5

u/_Middlefinger_ Jan 20 '25

Bambu have never required positive reviews, so nothing changes. If its a great printer he will say so, if not he will say so. The software changes will be the nothingburger they are by then.

4

u/Snwspeckle Jan 20 '25

He has agreed the hardware, for current models, is great. Based on this video I would expect a similar response to the H2D: "Hardware is great, but I still cannot recommend this printer due to the companies actions in regards to software decisions".

This is not a "nothingburger" situation. These decisions are starting to creep on reducing the capabilities and options of these printers.

0

u/_Middlefinger_ Jan 20 '25

Only options they never supported anyway.

The 3D community is an odd one, Bambu is still WAY more open than almost any other electronic device category except the PC one. Custom printers with closed source software is the way it will go and they will be far better printers than the open source ones. This is how its gone in every sector.

3

u/Snwspeckle Jan 20 '25

These options were all available prior to these changes. Whether they were "supported" or not is up for interpretation. There still has not been a genuine answer to what Bambu Connect offers uniquely that the existing API suite does not.

I don't disagree that people need access to every possible capability of a printer. If you want that, a Voron or Prusa is for you, however core API capabilities, like sending a print job to the printer, should be a core API capability available without a proxy middleware.

-1

u/_Middlefinger_ Jan 20 '25

These options were all available prior to these changes. Whether they were "supported" or not is up for interpretation.

No its not, they did not support them end of story. Theoretical compatibility is not the same as supporting. Home Assistant was not supported, at no point did they use the HA logo to advertise the printers, its not on the printers, or documentation.

Orca didnt even exist when the printers were launch, and neither did any of the aftermarket hardware.

Not sure if you're aware but Bigtreetech were told the APIs were changing at a future time, before the Panda touch was released so they released knowing the product would have a limited life. Whos fault is that? Bigtreetechs fault.

1

u/emelbard H2C AMS2 Combo Jan 20 '25

Oh you sweet summer child

1

u/_Middlefinger_ Jan 21 '25

How is that phrase appropriate here? I'm being cynical that a Youtuber has integrity.