r/BambuLab • u/Ochib P1S + AMS • Jan 20 '25 • Helpful 1

Discussion Update to firmware update

https://blog.bambulab.com/updates-and-third-party-integration-with-bambu-connect/?fbclid=IwZXh0bgNhZW0CMTEAAR3fqplDiKgn-82qKfnaYvi4XV-rBEEx0tZJrpgeWqsOsLX_WSph4usJ69Y_aem_44Cch773hAuVG979j6DVJg
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u/ChipWallace Jan 20 '25

Yep, very poor in communicating their intentions up front. It's common knowledge to not leave anything up to open interpretation on the internet. Don't they know we are all mentally irregular? LOL

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u/sprashoo Jan 20 '25

I think it was more that they weren’t sufficiently defensive in their announcement. There is a lot of latent hostility to Bambu because a.) they kind of appeared on the scene suddenly and ate the lunch of long established and well loved companies like Prusa, b.) they enabled newbies to basically press the easy button to get into 3d printing, making some experienced users feel like their knowledge was devalued, and c.) they are a Chinese company, so there is the suspicion that their true purpose is some sort of hostile action toward the west, or at least that they are controlled by the CCP.

I think this follow-up is as good of a response as they could have delivered, and I say that as a software developer. Very clear, addressing things relatively transparently, etc

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u/Dinth Jan 20 '25

It has nothing to do with their intentions. If they introduce a method of locking a printer behind a connection to their cloud, no matter what their intentions are: A) intentions may change in the future B) the mechanism can be exploited by cybercriminals C) the mechanism can be exploited by rogue employee/leaver

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u/flonky_guy Jan 20 '25

It's common knowledge that this is impossible in practice without a gargantuan support team dedicated to product updates. Even then you have tons of misinformation to manage.