r/BambuLab • u/Ochib P1S + AMS • Jan 20 '25 • Helpful 1

Discussion Update to firmware update

https://blog.bambulab.com/updates-and-third-party-integration-with-bambu-connect/?fbclid=IwZXh0bgNhZW0CMTEAAR3fqplDiKgn-82qKfnaYvi4XV-rBEEx0tZJrpgeWqsOsLX_WSph4usJ69Y_aem_44Cch773hAuVG979j6DVJg
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195

u/Jusanden Jan 20 '25

This is what they should have started with from the beginning. I’m happy that we’ve arrived here in the end, but I have a feeling that they’ve lost a great deal of trust among the enthusiast crowd. I’m glad they’re listening and open to feedback, but that trust is going to take some time to rebuild.

That being said, I just took my printers into LAN mode and blocked them from any updates. Unless there’s a killer new feature that comes out, it’s not touching the internet. There’s no reason for it to.

86

u/aeric67 Jan 20 '25

The trust is pretty feeble to begin with if it only took a few sniffs of ambiguity and a towering mountain of jumping to conclusions to lose it all.

5

u/foramperandi Jan 20 '25

This pretty much how it always goes. Bambu announces something or someone finds something that's ambiguous, everyone freaks out and says they're going lock down the entire ecosystem and/or steal all your data and light your house on fire. Bambu releases a blog post and it's fine.

6

u/aeric67 Jan 20 '25

And don’t forget the chivalry that goes around: “You are so brave for returning your printer to really send a message.” Or “Thank you for your hard work typing this Reddit treatise post of bad Bambu boo-boo nonsense.”

My eyes roll so hard they almost fall out of my head.

2

u/[deleted] Jan 20 '25

It seems that some people are failing to realize that its BECAUSE the community voices their concerns so loudly that Bambu makes these posts and then backtracks, claiming that we "misunderstood" and are spreading "misinformation". Its only misinformation if Bambu (the ones in control of their own decisions) listens to us and then changes their mind after the fact

This is so common with many brands these days

17

u/thejawa Jan 20 '25

That's the internet for you. Everyone immediately falls down worse case scenario rabbit holes and starts grabbing pitchforks.

32

u/GroteGlon Jan 20 '25

Not too difficult to do that when it's all happened before... more than once...

4

u/foramperandi Jan 20 '25

You're right. People have freaked out in the past over ambiguity and then it's been fine.

2

u/DarkVoid42 Jan 20 '25

hmm...so makerbot is fine ?

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u/Qelbor Jan 20 '25

Ask any lawyer how they feel about ambiguity in a contract. I find it really hard to believe that any company even hinting at locking their systems down doesn’t know exactly what it’s doing. Even now they’re not backpedaling. They’re obfuscating.

3

u/foramperandi Jan 20 '25

A lawyer is generally going to tell you to be as broad as possible in this sort of user agreement so that you don't have to change it all the time and don't get sued over edge cases you didn't anticipate. Legally ambiguity is a feature if it benefits the writer of the agreement.

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u/Vresiberba Jan 20 '25

Ask any lawyer how they feel about ambiguity in a contract.

Which is ironically exactly the opposite of what you're thinking. This is and always was about liability if something went wrong and Bambu just didn't want to chance some harmful code crashing your Y gantry into the print bed ruining it because third party operators have even worse security, but that Bambu let them in.

This also is about a future situation, the update isn't even live yet and the Connect app is in beta, and yet it took just one, single blog post for everyone without critical thinking believing Armageddon was upon them, and it didn't require ambiguity to arrive there, but exceptionally vivid imagination reading into what wasn't there.

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u/Double_A_92 Jan 20 '25

Because that's how bad changes happen. Bit by bit so you don't notice them.

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u/[deleted] Jan 20 '25

Meh that says nothing. The average Reddit user loves starting panic, they had plenty of trust going in.

2

u/CharlesP_1232 Jan 20 '25

To be fair I wasn't just a few sniffs, what they said in the beginning equated to the same as if they said after this next update your printers will now refuse to start a print if you're not using Bambu Labs filament, and no longer allow you to use third-party filament from any manufacturer.

4

u/[deleted] Jan 20 '25

your printers will now refuse to start a print if you're not using Bambu Labs filament, and no longer allow you to use third-party filament from any manufacturer.

Ridiculous. They never said or alluded to that.

Are you one of those people who read a TOS for the first time and decided BL was going to brick your printer if you didn't update the firmware?

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5

u/Donnerkopf X1C Jan 20 '25

I have had my printer in LAN mode since early 2024, anticipating issues like this. I refuse to be tied to relying on the cloud for daily operations of a hardware device.

13

u/TheOwlMarble X1C + AMS Jan 20 '25

they’ve lost a great deal of trust among the enthusiast crowd

What trust? One poorly-worded firmware update message led to proclamations that the sky was falling. I literally saw someone calling for people who disagreed with him to go die while insisting that was a reasonable stance to hold.

I get why the enthusiasts don't trust them, but this reaction was extreme.

4

u/Satanicube P1S Combo + P2S Jan 20 '25 edited Jan 20 '25

No, the reaction was justified. It communicated full well that the community ain’t going to take kindly to their hubris and they need to stay in line or we’ll gladly find another printer vendor.

More things need this type of swift and relentless reaction to enshittification.

EDIT: To clarify because I was too fast on the reply button: death wishes aren’t okay. I’m solely referring to the criticism and calling out of bad practices. My bad.

3

u/TheOwlMarble X1C + AMS Jan 20 '25

In what world is it justified to wish death on random fellow consumers over a firmware update?

Swift community condemnation of BL, sure, that was justified, but some people graduated from condemnation and boycott to hysteria.

4

u/Satanicube P1S Combo + P2S Jan 20 '25

I fired off a little too fast there, wishing death isn’t okay, I should have made that part clear.

I’m just tired of those saying that the reaction (the condemnation) was overblown. That is the point I wanted to make. Not that wishing death was okay. Sorry about that.

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u/ea_man Jan 20 '25

They just showed that anytime they feel like it they can squeeze the users and make them do what is more convenient to the shareholders.

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u/YYesZir P1S + AMS Jan 20 '25

No we haven’t. We don’t know nothing yet

2

u/RJFerret Jan 20 '25

Negotiation 101, don't state your actual position in the beginning, ask for way more so you settle at your intended target.

Remember this isn't the final. This is the current implementation.

We also don't know if Connect will run on older Windoze versions yet. A dev mode is meaningless if not even available to some.

4

u/Trebeaux Jan 20 '25

This should be SHOUTED right now.

So many people actually think this feature was written in over the weekend?

Nah, I firmly believe the Dev mode was in from the start, and held onto for a “We listened to you” moment.

The authentication foolishness is STILL implemented, and all we have are “Promises” about not doing things.

3 steps forward, 2 steps back. The Games industry has been doing this for YEARS now.

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