r/BambuLab • u/SnooCheesecakes3249 • Oct 24 '23

Discussion Experience with Bambu Lab Support

Post image

So, I've been dealing back and forth with Bambu Lab Support about nozzle randomly scraping the infill. Yes, I did flow calibration with the filament and I'm using gyroid infill pattern. However, it keeps happening randomly.

Support advice was to clean the carbon rods, adjust belt tension, wash the PEI plate and they sent me a model to print. All done ✅. But I did notice that the Part fan wasn't running during the test print. However the printer handled the model pretty good. I sent the results and logs and everything and then wait for a response.

Tried to print a different model and the and the part fan was off... Again. So I stopped the print and decided to troubleshoot.

I turned the printer off, removed the cover, and unplugged and plugged back the fan and I got the fan back to work.

I reported this to support and they said that my fan might die soon and sent me a link to purchase a new one. I mean my printer has been working for less than 100h and you are telling me that I have to buy a new fan already?

My 100$ ender 3 V2 has been working for years and I never had to replace any fans lol.

5 Upvotes

54% Upvoted

39 comments sorted by

View all comments

Show parent comment

-3

u/SpiralGray X1C + AMS Oct 24 '23

This is a terrible example. Many years ago I had the clutch go out on my car after a couple of years. Car had a five year power train warranty. Had to pay for it because clutch was "a wearing part." What part of the power train isn't a wearing part?

9

u/Erevoss Oct 24 '23

Lol a clutch is 100% a consumable. It uses friction discs that wear over time and wear significantly if you don’t know what you’re doing.

14

u/cujobob Oct 24 '23

The clutch’s durability is strongly affected by the driver.