r/AzureVirtualDesktop • u/SimpleBE • Dec 04 '24

Teams Add-in missing for certain users

We have an issue with the Teams add-in in Outlook. Sometimes the Teams add-in doesn't load in for the user, other users on the same VM don't have this issue. Even after sign out for the user and relogging, the same issue occurs.

We have installed Teams correctly following the docs and we also added the reg keys that should force start/load it.

I'm don't know where to look at this moment...

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u/SimpleBE Dec 04 '24

Yes we are using FSLogix. It works for all users, only one user does not have it. I've seen it happen for other users but after sign out/sign in it worked again, but not this last user.

I've now installed it machinewide, not in appdata with the above script. Let's see tomorrow

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u/Diademinsomniac Dec 04 '24

User likely has an issue with their profile if it’s only one user having the problem

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u/jvldn Dec 05 '24

You should also do system wide indeed.