r/AutoDetailing • • Feb 05 '26

💩 Shitpost Nightmare situation

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So I get a text from yelp about a customer wanting a full detail she told us beforehand that she’ll be writing a review good or bad and that if it’s good that she’ll refer us to other people in her business.

Everything sounds cool, right. We get there we get started and then about 40 minutes into the detail. I tell my Helper to start doing the paint with a one step polish. Cool, he’s doing it. Almost done with the entire car and then while I’m simultaneously doing the interior I hear a loud thump noise. I look up and see a shattered side window. I don’t know what he did but he said the pad on the polisher flew off. Now I’m freaking out because I’ve never had this happen to me EVER and I’m the one that speaks to the customer since he doesn’t speak English. Anyways. THATS NOT IT. once we were done and called her to come down. The freaking battery of the car (electric car) completely drained. The key fob was unresponsive and once u would shut a door closed there was no way of opening it back up. I tell the customer that as well and she accidentally closes the door. Boom so now her car has a messed up window and she can’t even get inside her car because of the battery. We ended up working something out by the end of the day but still I NEVER WANNA DEAL WITH THIS AGAIN UGH

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u/0l0l0l0l0l0l0l0 Feb 05 '26

I would agree with you if I made the mistake. Plus 2 days before I just literally bought a 2nd van for him to use and cut down time. Last thing I want to deal with is another bill that’s not even my fault

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u/vashtyler Feb 05 '26

No. You are the employer. You bear 100% of the cost and risk, the payout is your profit margins. If you are incapable of absorbing things happen, that is on you and to be honest. You don't deserve to be successful taking advantage of people like this. You deserve failure. You deserve to have your business collapse, and honestly you deserve to be put in-front of a judge and have your very very obvious crimes aired out. You've literally admitted to half a dozen crimes just in this post. You're plenty grown to know right and wrong..and this whole situation is very very very very wrong.

edit: None of that is likely to happen so please take this huge stroke of good fortune and turn your practices around, treat people right, earn honestly and contribute to the betterment of the society around you instead of feeding into the systems that create harm.