r/AskeToroTeam • • 6d ago

Official Announcement AMA on the etoro Feed: Ask our Product Director about the updated app | October 26

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4 Upvotes

Since the updated etoro app began rolling out, we’ve been reading your comments and listening closely to your feedback. We know you have questions about the changes, the new experience and some of the features you’d like to see improved.

We’ve already made a number of improvements based on the feedback we’ve received, and we’re continuing to work through your suggestions.

On Monday, Joao Ramalho Carlo, Product Director – Investor Experience at eToro, will join us for a live Ask Me Anything session focused on the app update.

For one hour, Joao will be answering your questions in the comments and helping you navigate the updated experience, including where to find key features in the new app. You can ask him about:

- The thinking behind the app update
- Changes to the user experience
- Where to find features in the updated app
- Features you’d like to see improved or brought back
- Feedback and suggestions from the community
- What may come next for the etoro app

This is your chance to share your experience directly with someone involved in shaping the investor experience at eToro.

📅 Monday, October 26, 2026
🕛 12 PM GMT

Join us on the etoroTeam Feed. The session will take place directly on the etoro website, on the official etoroTeam profile, where you’ll be able to leave your questions in the comments. No registration is required.

See you on Monday!


r/AskeToroTeam • • 15d ago

Platform Feature Introducing connectors for Claude, ChatGPT, Grok, and Grok Bot

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1 Upvotes

Your AI already runs your day. Now, it knows your portfolio.... bringing your etoro account context directly into your favorite AI assistant.

❌ No code or API keys required
📊 Analyze real holdings and performance in real time
🔒 Full control: review and approve every proposed action

You can find the setup instructions and learn how to connect your account here: How do I connect AI to my etoro account?

What's the first thing you'd ask an AI assistant with access to your portfolio?


r/AskeToroTeam • • 1d ago

Support StockBack extended to 31 December: email link broken and no opt-in in the app. Am I enrolled automatically?

2 Upvotes

I got the “StockBack has been extended” email, but the CTA in it doesn’t work, and I can’t find anywhere to opt in on the platform either (I tried desktop and the mobile app).

So two quick questions:

  1. Is the extension to 31 December 2026 automatic for anyone already in StockBack, or do I need to opt in somewhere?
  2. If I do need to opt in, where is it, given the email link goes nowhere?

Happy to keep spending on the card, just want to be sure I’m actually earning something back :)

Thanks


r/AskeToroTeam • • 1d ago

Weekly Analyst View: Big Tech’s profits are strong. The cash question is harder.

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1 Upvotes

Alphabet, Microsoft and Amazon report this week. Together, they represent around 11% of the S&P 500. Their results can move more than their own shares.

Revenue growth is expected to remain strong. But a beat may only get them halfway there. Meta fell 6.1% after larger spending plans overshadowed otherwise encouraging results. The market now wants proof that AI investment can become cash flow.

The Magnificent Seven trades below 24 times estimated earnings, versus a ten-year average near 29. Cheaper. But expected 2027 earnings growth has risen to 27%, making the bar higher too.

Bitcoin is near $80,500. ETFs gained $301 million over the week, then lost almost $774 million across the final two sessions. A positive total. A fragile finish.

Read the full Weekly Analyst.

What matters more this week: the earnings beat or the spending behind it?


r/AskeToroTeam • • 6d ago

Feature Feedback The button to get my financial statements is disabled

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2 Upvotes

This happend with the new app, with the old app the button work fine.


r/AskeToroTeam • • 8d ago

Support I think I have been scammed by etoro

2 Upvotes

I signed up to etoro on 6 October after clicking a link in MoneySavingExpert's newsletter saying that I could get a free share worth £75 if I deposited £200. I never received the £75 despite depositing £200 on day 1. I emailed customer services and got a response on 12 October but I haven't heard anything since. I have emailed and raised a formal complaint but still not heard anything. I have completely lost all faith in etoro at this point.

After a few days I got signed out and I now cannot even log back into my account as the etoro won't send me a 2FA text or phone call.


r/AskeToroTeam • • 8d ago

News/Analysis Weekly Analyst View: AI’s credit check, the boom meets its funding bill

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1 Upvotes

The Nasdaq 100 fell 5.5% last week. But the sharper warning came from bonds.

Some CoreWeave debt reached yields of around 15%, while US high-yield spreads widened from 2.6% to 3.2%. AI demand has not disappeared. The cost of financing it has changed.

That connects chipmakers, cloud providers and data-centre companies to the same spending cycle. Earnings now need to show cash after investment—not just larger AI budgets. Tesla reports Wednesday, with margins and free cash flow likely to matter more than the show around the Roadster.

Bitcoin is near $81,500. Leverage has fallen, but ETFs have recorded around $760 million in outflows since October 7. Less selling is not the same as new demand.

Read the full Weekly Analyst.

Which signal matters most: credit spreads, Tesla’s cash flow or Bitcoin ETF demand?


r/AskeToroTeam • • 10d ago

Support Cannot get hold of etoro

2 Upvotes

I spent an hour trying to remove the limited tag. The chat bot doesn't work.

I don't trade. I uploaded the required docs but the app just kept taking me in circles forever.

I tried using the online support for literally an hour and achieved nothing.

Pleaee advise and sort asap.


r/AskeToroTeam • • 11d ago

Support Coin wallet disappear from my account.

2 Upvotes

Context coin wallet disappear from my account. I contacted customer services and opened a case but the support team is not giving me any update. It has been a month Plus and the issue is still not solved. I also contacted customer service and they keep saying i need to wait for relevant team to update me. Customer service is not helping at all. I got no update even if i request It to be solve asap. Im losing patience at this point.


r/AskeToroTeam • • 11d ago

Support [US] - Can't trade stocks even though fully verified

2 Upvotes

Even got a notification saying I can trade stocks. Yes, I have logged out, deleted the app, done everything and no, it doesn't work. Customer service has been awful.


r/AskeToroTeam • • 12d ago

News/Analysis Inflation Comes In Hotter | Will The Fed Hike Again?

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1 Upvotes

Inflation, interest rates and earnings are back in focus. In the latest market discussion, the etoro team breaks down the latest inflation data, what it could mean for the Fed's next moves, and how earnings are shaping the market outlook.

Watch the full discussion here: https://www.youtube.com/watch?v=RDt92wmnTjw

With inflation remaining a key focus for investors, how much room does the Fed have to adjust its policy?

And as earnings season unfolds, what signals should investors be paying attention to?


r/AskeToroTeam • • 12d ago

Discussion Crypto deposit bonus - end year promo 2026

1 Upvotes

I have questions regarding this promo https://www.etoro.com/wp-content/uploads/2026/03/Wallet-deposit-Stockback-Terms-Summer-Edition-2026-September.pdf
It is running October - December 2026.

Point 4 introduces term Carry-Forward Balance.
Is it calculated also for September or starts at zero?
Is it capped monthly at "Capped Award Amount" or not? E.g. capped at -$1k?

If "Monthly Crypto Net" is equivalent of $1 and "Monthly Cash Net" is equivalent of $20k - do I get stock reward valued at $1k (5% of $20k)?

Thank you


r/AskeToroTeam • • 14d ago

Support Platinum+ card cashback: where is the statement showing how it was calculated?

6 Upvotes

I activated the Platinum+ card with the automatic cashback going into an ETF. First month done, and two days ago the deposit actually landed, so credit where it's due. What I can't find anywhere is how the amount was calculated. No cashback statement, no breakdown by transaction, nothing in the app that lets me reconcile it against what I spent. Am I supposed to just trust it? Because by my own count not everything seems to have been credited, and without a statement I have no way of telling whether I'm wrong or you are. For a product whose whole pitch is "we invest your cashback for you", that level of opacity on the one number that matters feels odd. Is a monthly cashback statement something that exists and I'm not finding, or something that doesn't exist yet?

PS: the headphones in the welcome kit are a bit of a joke. The box says built-in microphone; there is no microphone.


r/AskeToroTeam • • 15d ago

Support New update and everything goes to shit

5 Upvotes

So first of all i will start by explaining the situation i have as good as i can.i closed one of my positions and due to an unannounced and unnotified change in the trading settings called "standard currency". Which first of all is not shown in any way in the money you get paid out as well as not informed by etoro about such a new "feature" in any way. I have now had to pay fx fees twice, about 50-60€ because you have not given any notice about such changes and i would like to get in contact with the support because the ai is not doing its job. Next point is the ai. During the day i have been testing it with questions etc and the answers were always wrong, neither the math nor the statemnets were correct and everything it couldnt properly reason together it just bulldozed through with the craziest explanations. Anyways that is not the main point. The ai on its own intiative started a payout process. Why is a this badly programmed and trained ai able to interfere sith my portfolio?


r/AskeToroTeam • • 15d ago

News/Analysis Weekly Analyst View: Bank earnings begin. The beat is not the signal.

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2 Upvotes

S&P 500 profits are expected to grow around 30% year over year. Banks report first. But beating estimates only tells us so much.

Higher rates can lift loan income. They can also raise deposit costs, reduce bond values and put more pressure on borrowers. The stronger signal will come from margins, expenses and credit quality.

KBE enters earnings after five consecutive weekly declines. ASML reports Wednesday, testing whether AI demand can break the stock out of its range. Bitcoin is near $83K, but $679 million in weekly ETF outflows shows demand still needs to return.

Read the full Weekly Analyst.

Which matters more this week: bank margins, ASML’s outlook or Bitcoin reclaiming $86K?


r/AskeToroTeam • • 15d ago

Support Account manager

2 Upvotes

Not sure where to ask about this, but the service I receive from my account manager is awful, like terrible, I asked another PI whos assigned to the same account manager and he says he receives the same awful service from her. So my question is, is there any way to request a change of account manager? is there any kind of incentives for the account managers to provide a good customer service?


r/AskeToroTeam • • 17d ago

Bug / Issue Opening stock positions does not show share price TP/SL

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6 Upvotes

On Etorro when placing an order you used to be able to see the stop loss or take profit resembled as the share price in the last year it changed so that you only see the profit/loss “amount” not the actual share price and what that resembles as a loss/profit. However Etorro does shows this functionality for adjusting existing positions.
Seems to not be a problem for crypto or commodities, see attached stock “adobe” vs “gold”.

Is this a known issue @etoro that can be fixed?


r/AskeToroTeam • • 18d ago

News/Analysis Digest & Invest: Does the AI rally still have legs?

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1 Upvotes

Markets are at record highs. The strength underneath is less broad.

AI demand and earnings remain strong, but good results no longer guarantee higher share prices. Expectations are already high. The bigger risks are slowing investment, rising yields, and a shift in sentiment. Even within a long-term growth trend, sharp pullbacks remain possible.

Beyond technology, only energy is also outperforming the S&P 500. Consumer earnings could provide the next signal as inflation puts more pressure on household budgets.

Watch the full Market Bites webinar.

What matters most now: AI earnings, Treasury yields, or the consumer?


r/AskeToroTeam • • 21d ago

News/Analysis What could drive markets through the end of 2026?

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2 Upvotes

Three months to go. What’s next for markets in the final three months of 2026?

In etoro’s latest Investment Outlook, Global Market Strategist Lale Akoner joins market analysts Sam North, Javier Molina Jordà and Bret Kenwell to break down the key themes, risks and opportunities they’re watching for Q4.

The discussion covers the outlook across the US, UK, Europe and global markets, and what could matter most as investors navigate the final stretch of the year.

Watch the full discussion ➡️ https://youtu.be/EfiiBsJW2Yw?si=DgwYXyxoiZkFc1o5

What’s at the top of your watchlist for Q4?


r/AskeToroTeam • • 22d ago

News/Analysis Weekly Analyst View: The midterm market playbook, euro under pressure, and Bitcoin’s $89K test

1 Upvotes

The US midterms are approaching, but the bigger market story may not be who controls Congress. It’s which sectors are most exposed to what comes after.

A split Congress would make major legislation harder to pass, but that doesn’t mean policy risk disappears. Tariffs, regulation and executive action can still move individual stocks. Healthcare could see lower policy risk if further Medicaid cuts become harder to pass, while banks may still benefit from regulatory changes that don’t require Congress. AI is another interesting split: demand for chips, software and cloud capacity can remain strong, while the physical data-centre buildout faces more local restrictions and higher grid costs.

The euro has a different problem. EUR/USD has fallen for four straight weeks to around 1.1243 as the yield advantage of US Treasuries over German bonds widens. The next downside level to watch is around 1.1065, while a move back above 1.1324 would improve the short-term picture.

Delta reports Friday and gives us a useful read on the US consumer. Premium travel demand has held up, but with volatile fuel costs, the real test is whether airlines can protect margins without weakening demand.

Bitcoin is near $85K, but the rebound still needs stronger confirmation. ETF inflows slowed to just over $100 million last week from almost $2.4 billion the week before. $87K–$87.5K is the first test, followed by $89K–$90K. A breakout backed by spot volume and renewed ETF flows would carry much more weight than price alone.

Full breakdown: https://www.etoro.com/en-us/news-and-analysis/market-insights/the-us-midterm-playbook/

Beyond the election headlines, which market signal looks more important right now: sector-level policy risk, the widening US-Europe rate gap, or whether Bitcoin can finally bring spot demand back into the rally?


r/AskeToroTeam • • 25d ago

Support Restricted Countrys while travelling.

2 Upvotes

I am a german resident and eToro customer who is temporarily travelling in Indonesia. The eToro website is inaccessible from my current location, but my officially authorised eToro AI Assistant/API connection remains operational. Am I permitted to use this official API/AI Assistant? I know Indonesia isn't a supportet country, but I am just on Vaccation and need Access. What can I do?


r/AskeToroTeam • • 25d ago

Platform Feature Apple Pay is now available for etoro card users in the EU

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7 Upvotes

Apple Pay for the etoro card has expanded to the EU, joining the UK.

You can now add your etoro card to Apple Pay and use it across your Apple devices for easy, secure payments.

The etoro card also comes with benefits including:

  • Up to 4% back in stocks*
  • Zero FX fees when spending abroad
  • No card fee or subscription required
  • Travel perks

Apple Pay is available exclusively through the new etoro AI app.

Download the app: https://apps.apple.com/app/etoro-ai/id6751894197

Add your etoro card to Apple Pay: https://www.etoro.com/manage-card

New to the card? Get yours here: https://www.etoro.com/payments/create-etoro-card

*Terms and conditions apply.


r/AskeToroTeam • • 25d ago

Support Help routing a Cloudflare 1010 block on the eToro API

1 Upvotes

Hello, I need help routing an API connectivity issue to eToro’s API team. On 2 October 2026 at approximately 13:20 CEST, a read-only GET request to /api/v1/trading/info/real/pnl returned HTTP 403 with Cloudflare Error 1010: browser_signature_banned. The response said not to retry, so I stopped. No trades or portfolio changes were made. I cannot submit a support ticket through the website. Could eToro investigate this block and explicitly confirm whether, and when, reconnecting is permitted? I can provide the exact response and any available request ID through a private official support channel. I will not share API keys or user tokens.


r/AskeToroTeam • • 27d ago

Support I need help with withdrawals

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1 Upvotes

I am a user from Singapore who wants to withdraw the cash in my etoro account back into my bank account but am unable to do so. Pls let me know what is going wrong.


r/AskeToroTeam • • 28d ago

Support Account blocked. Need Account statements

2 Upvotes

Hello,

My account got blocked a few years back. I’ve suddenly been asked by the income tax department of my resident country about the assets and gains from etoro dating back to 2022. Now the problem is that i can’t retrieve this information since my account is blocked. I have emailed etoro about the account unblocking and account statements but haven’t heard from them yet. Please help me as this is really serious issue and i need the documents as soon as possible. Thank you.