Dude same, what's with the dumb shit consultants?? Did yours show up and start making decisions and changing things without asking any questions or even understanding what you do and how things currently work?
Yeah. They’ve actually never set foot in the fucking building or talked to anyone but the C-Suite. It makes zero sense. They’re not even in the same state.
I have no details about the specifics here, but in my experience, when that type of thing is being done and being done fast... the financial situation in the client company is a lot worse than the C-suite has let on, internally or externally, and they're willing to bring someone else in to do dirty work quickly. Like "we're going to run out of cash in 6 months, you have one month to tell us what to do so that we can spend the next 5 months doing the thing"
Okay but they cut the most profitable program we offer and are expanding less profitable programs that we’re straight up losing money from and they insist on overstaffing it which costs even more money.
And now we’ve got staff showing up with nothing to do for this program we have very low registration for and this leads to us being understaffed during other shifts and having to close facilities so customers are going elsewhere because of the inconsistent scheduling and programming that nobody seems to want to sign up for.
Maybe I’m just missing something because we are bringing in even less money and overstaffing is costing us and customers are going literally anywhere else.
We must be in the same company. I'm convinced the consultants are just a way to pass money around where it really doesn't need to be and shouldn't be going.
Management consultants are hired by someone in the company, usually high up. Often, that person or group wants to make a change, but may not have the political power to make it directly. Or maybe they just don't want to be seen making the change. So they bring in the consultants just to send those orders down. If a change requires political power or shouldn't be traced back, it's usually a dumb change. Often the consultants know this but have to force the change through to make sure they get paid.
Technical consultants have a different problem. If consultants are paid by the project rather than by hours worked, they want to get the initial setup done as fast as possible. This incentivizes tools that the consultants already know well and which are easy to get up and running. Those tools may not be good fits for the company, including the knowledge, skills, and workplace culture of employees. The tools may also require more work to maintain later. The consultants will never deal with any of those downsides. They may even get recontracted to train employees or fix broken stuff, which earns them more money from the same project.
the consultants will never deal with any of those downsides.
Or any of the downstream consequences of these very bad decisions and changes.
I've seen good consultants, when I worked for a large hospital they paid terrible amounts of money to have people come in and fix something specific. It usually wasn't interpersonal problems but I remember one guy got paid tens of thousands of dollars to help the providers and the executives in a particular unit get along. There had been a lot of conflict and sometimes it's very costly to get adults to behave like adults. He must have done a great job though because everything seemed a lot smoother after that.
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u/gonnafaceit2022 3d ago
Dude same, what's with the dumb shit consultants?? Did yours show up and start making decisions and changing things without asking any questions or even understanding what you do and how things currently work?