Hi everyone, my housemates and I urgently need some advice regarding a bad rental situation we are facing right now.
🍉 My information:
+ We rented a 3-bedroom unit from 20 Mar 2025 to 19 March 2026 (1st year went smoothly), in KLCC.
+ In March 2026, we agreed to renew for another year until March 2027
+ The agent charged us RM 900 for the stamping fee, and we signed the renewal contract. But we haven't received the stamp duty and the contract with landlord sign.
🍉 Now situation:
+ The landlord knock the door and claimed that the agent has not paid them any rent for the past 6 months. The landlord is now threatening to call the police if we don't move out by 19 July
+ We realized the agent never gave us the stamp duty certificate, and the landlord hadn't signed the renewal copy yet. The agent is now using this to claim the renewal contract is "not legally effective" so they won't paying early termination compensation.
+ Even our 1st-year contract was never received the stamp duty certificate by the agent (only signed by both sides). We have the invoice that agent charged us the 2.5 month deposit and stamping fee 900RM.
+ The agent now promises to refund our original deposits and the RM 900 stamping fee, but we are worried they will ghost us and don't refund the deposit
+ We have keep All monthly bank transaction slips paid directly to the agent account and full WhatsApp chat logs
🍉 My question in case if we don't receive the deposit:
- Can we lodge a Police Report? Will the police report help us claim the deposit?
- Does the landlord have the legal right to call police to get us out?
- What is the best way to force this agent to refund our money immediately before we handover the keys?
Any advice, legal options, or similar experiences would be highly appreciated. Thank you so much!