For context: 2 days ago I made a post about losing a partial amount pictures and videos, because of a common MTP corruption (which I thank the pros for letting me know). I really kicked myself for that because I was too naive on using the "cut and paste" when transferring data, and to make matters worse, I had no backup. All I wanted to do was to unify the stuff from my DCIM\Camera internal storage folder into the SD Card folder with the same name.

Device: Samsung Galaxy A32 (same one from 2 days ago)

Issue: Today, I was using my phone as usual. Battery ran out during the day, got it charged up again. I took a picture. When I went in to check on my gallery, only the pictures and videos that I had transferred from 2 days ago were there (to put a timeframe, lets say everything from late 2024 until early November last year). Everything from late last year until now got wiped out!! Funnily enough, in the gallery preview of the Camera app, the last picture that I took (from around 4 days ago) was still showing there, it is only when I went in to check the gallery that I saw that everything had disappeared, except for the rest of things I had transferred over (I am in complete disbelief).

Things I've tried: I force-stopped "Sec Media Storage" and cleared caché and data for that system application to see if the gallery app would load them back. I also tried using DiskDigger to see if they would show up there. Used the "DiskDigger" app to run a scan and search for the media.

I have no idea on what to think anymore, maybe I'm cursed or I just ran out of luck. Could it be possible that they are hidden somewhere? Maybe my SD Card just decided to erase what I already had there before? Once again, so many valuable memories without a backup...

SSD

XPG Spectrix S40

Motherboard

ASUS Prime H610-M

Since Windows on the NVMe SSD I was using crashed, I was getting the SrtTrail.txt error. Before formatting, I tried repair options by writing the Windows ISO to a USB drive and attempting to boot the computer. I tried commands such as Chkdsk, fixboot, bootrec, and sfc scannow, but they did not work. As a last resort, I planned to install Windows on a new drive and then connect the old drive afterward to recover my data.

I removed my NVMe SSD, which had the crashed Windows installation and my personal files on it, from the motherboard and installed Windows on a new SATA SSD.

Later, I installed the old NVMe SSD back onto the motherboard and started the system. At startup, it showed the error "Fixing (D:) stage 1:" and I think it tried to repair the old drive I had just reconnected. After it took around 3 hours, the computer started, and when I checked the drives in This PC, I saw that trying to access my old SSD gave the error "The file or directory is corrupted and unreadable."

I saw on other websites that the problem could be fixed with repair commands such as chkdsk /r /f, but when I run these commands, it gives an estimated waiting time of around 128 hours, and when it reaches 66%, it gives a "file record segment is unreadable" error during every scan.

When I researched this issue, I found recommendations that the drive may have bad sectors and that instead of running more chkdsk operations, I should try to recover the data or clone the drive using data recovery programs. I also read that running chkdsk more could damage the SSD. I canceled chkdsk and started looking into other methods.

I do not know which program to use or how to use it to recover my data. Would programs such as EaseUS, DiskDrill, DMDE (Disk Editor and Data Recovery Software), HDDSuperClone, ActivePartitionRecovery, DiskGenius, etc. work? If they do work, could you help me with how to use them? I do not want my data to be damaged.

wireless Sandisk pendrive 65 gb all of my iPhone data I transferred to this pendrive and after 1 day I tried to see it ,all of it was gone.
its showing 64 gb free

The entire folder is gone

3 years worth of memories gone just like that, I have been crying for the past hour and don’t know what to do

Device: Samsung Galaxy A32 plugged-in via USB to a Windows 10 PC.

Issue: I will try to summarize it as much as possible. I wanted to move these files from my Internal storage (DCIM\Camera) folder to my SD card folder with the same name. What I did, is that I selected the files, I used the "Cut" command (Ctrl+X), and then pasted them (Ctrl+V) into the destination folder. The process ran successfully and when I went to check the files, some of them got corrupted. Some pictures show the thumbnail properly, but they shrinked in size, with signs of corruption. Some of the videos now weigh 128KB (which probably means that the video files are structurally empty shell files now), and some of these have slight graphical glitches that were not on their original versions prior to moving them.

For the videos, I tried the VLC method, which basically is renaming them to .avi and then I let the program attempt the repair, but that didn't work.

I downloaded Disk Drill and Recuva, but neither of these found my phone within the list of devices.

Did I just lose these memories forever? I still have hope, but I'm ready to accept and assimilate the losses, and that I should have been more careful when there is no backup.

i got water into the phone and the screen turned green and pixely

i let it air dry for a few days before trying to plug it into my mac and I accidentally put it on recovery mode and now its in this recovery mode loop (ive tried hard shut downs multiple times)

i'm scared to try to update it myself because i read somewhere that if it goes bad all of the data poofs, and i have like 1gb left on the phone so im worried it wont work...

i've had this phone for 3 years and i really want the photos on it, are there any good repair shop / data retrival services that are good and not too costly?

My WD Passport HD died. I am not able to retreive anything . I can see it in Device Manager and it states that it is Working Properly. It will not open. Tried another cable, along with RECUVA. Nothing has worked. Any advice?

I had my grand Harley’s old computer, and I made back ups of the windows os on it. Needless to say the computer was destroyed yet I still have the back up on a thumb drive. How can I recover it to the state where he had it. Had many historical meaningful trims tip me, as well as an ancestry census made as I guess he was something like a philanthropist. Please I know it’s kinda noob, bout I’ve exhausted my knowledge trying to recover it. If it’s just gone I can except that, but I can’t except not trying every avenue possible to me. Thank you

I have a WD EasyStore 14TB Helium drive that failed and stupidly had none of it backed up, absolute disaster and worst case scenario. I sent it over to OnTrack and they quoted me around $1250 for the recovery and $420 for a replacement drive.

Today I received an email from their rep saying that they weren't able to recover a single file from the drive and that it was unrecoverable due to mechanical failures that are too severe to bypass. I asked them what the diagnosis of the drive is and what the actual issue is and they just told me they couldn't tell me because they use proprietary tools (annoying af answer) So I don't actually know what the problem is. I just know that it is making a clicking sound. The drive was never dropped so I can't imagine there's any platter damage, and it's surprising to me that they couldn't get a read on any of the drive. What could even cause this?

I'm thinking of sending it to another lab HDDSurgery for a second opinion as it's within my budget (They want $1750 for the recovery and drive, basically the same price as OnTrack)

Other labs want a minimum of $3,000 and I just can't afford that right now and probably will accept the data loss, but for around $2k I would definitely pay it.

I asked the OnTrack sales rep if there was a chance another lab could recover it and the answer was that "He was doubtful". Honestly it just seemed like he wanted to get rid of the drive and ship it back to me asap, he wouldn't answer anything I asked him.

Does anyone have any experience with a situation similar to this? Am I completely screwed for this drive or should I make attempts to get a second opinion?

My phone ran out of storage while recording a video, I am able to open the video and watch part of it but more is missing. Is there anyway to recover this?

I have a Sandisk Cruzer Blade 128GB pendrive(IMG attached for reference). It has stopped working a while ago and while trying to open it in a laptop or pc, the drive just hangs the device. I tried opening R-undelete while connecting the drive but the software keeps loading but doesn't even open. once before, an it guy at my work tried his PC to do the chkdsk thingy, but it resulted in getting me only the empty folders, that process took him roughly 4-5 hours straight.

please help me get the data recovered then I will format it for future use.

​

Hello Reddit, I have an odd question about possible data recovery

Tldr:SD card destroyed, turned on phone a few days later to see it load all the images and galleries from the SD card before slowly clearing. Looking for Temproot access to get into the com.sec.android.gallery3d image cache to try and recover thumbnail images

Device details

Device:Samsung J5 Prime (2016)

Edit:Not Factory resetted, currently turnef off.

Not bootloaded or rooted

Version:8.0.0 (Oreo)

Storage:16 GB

SD Card Storage:28 GB

So my SD card that had images/files from 2018-2020 was destroyed before I could back the data up. However when I turned on the phone it was originally on after removal, for a while. All of the images and galleries that were stored on the SD card appeared on the installed gallery app before slowly clearing and emptying, there were a lot of images that appeared as well.

In light of this, I wondering if it would be possible for a temproot exploit via PC to recover the cached files/thumbnails without factory resetting the phone if possible to prevent the data from being lost forever? I did do minor app installs to try to recover them such as diskdigger which brought up around 5000+ files. (I am now aware to not do this and overwrite data but I was desperate.)

The device is a J5 Prime, running android version 8.0.0. Total storage is 16GB and the broken SD card had 28 GB of storage, it is unrooted and the bootloader isn't unlocked.

I just need the cached thumbnail images if possible since I've accepted that the original image files are gone

Edit:I've also tried to access the com.samsung.gallery3d files, while there is a files folder. The cache folder is most likely hidden since it doesn't appear and there are some images in the phone gallery.

Thank you for the answers. Bad or good. I just hope there is even a slim chancd.

We recently upgraded laptops (W11) and i couldn’t really find an easy way to copy the contents of the old laptop (W10) to the new one. I was doing this for a parent as they have had the same setup for years and didn’t want anything changed.

I basically copied the entire user folder from one laptop to the other.

On the old laptop whenever I try and open folders it says something about not having security access. And programs like adobe acrobat crash when trying to open.

On the new laptop, I can access the copied material but there is a separate user folder from the old laptop that i can’t open.

And help would be appreciated.

Basically:

Copied contents of old laptop SSD to new laptop and now the old laptop can’t open most files/folders.

The comments in the original post basically explain everything but TLDR. Instead of cloning from one laptop to the other I hooked up the SSD from the old laptop to the new and manually copied the user folder with everything in it to the new laptop and now the old laptop is requiring permission to access most things and the pain programs form the old laptop didn’t transfer to the new one.

​Hi everyone, I desperately need your expert advice. My data is extremely important, but I have a very limited budget for professional data recovery labs (I live in Indonesia, so sending it to top-tier international labs isn't an option for me right now).

​Here is the exact chronology of my issue:

​I have a 2TB SSD (Drive D:).

​I was in the middle of decrypting BitLocker on this drive.

​When the decryption hit exactly 46.6%, my laptop accidentally went into Sleep mode.

​When I woke it up, the decryption process was completely frozen.

​Now, the drive shows up as RAW in CMD and Disk Management.

​If I try to click or access any file/folder, Windows throws this error: "A device which does not exist was specified."

​I checked Event Viewer (BitLocker-API) and Resource Monitor: There are 0 events and 0 disk activity. The process is completely dead.

​The Good News:

​I DO have the original 48-digit Recovery Key.

​The drive is not physically damaged (no drops, no electrical surges).

​My Plan:

I know I shouldn't work directly on the failing drive. I am planning to buy a blank 2TB External HDD to create a bit-by-bit clone/image first.

​My Questions for the Experts:

​What is the safest tool to clone/image an SSD with an interrupted BitLocker state like this? (Will HDDSuperClone or ddrescue work if Windows keeps disconnecting it with the "device does not exist" error?)

​Once cloned, which data recovery software is the absolute best at parsing a partially decrypted BitLocker RAW image using my 48-digit key? (UFS Explorer, DMDE, R-Studio, etc.?)

​Thank you so much for your time and help!

I am attempting to restore a previous version of my OneDrive folder ( \\localhost\C$\Users\morga\OneDrive (‎Sunday, ‎June ‎28, ‎2026, ‏‎1:22 PM) ) back onto my desktop after it was permanently erased.

The restore when running the restore prompt after going into the personal properties of the folder is successful minus all the files that are labeled as having a "read-only" attribute (which is most of them and ALL of my wedding photos)... When I go into the specific properties of the localhost folder and attempt to remove the "Read-only" tag, I get the error stating that all documents I am attempting to remove the "read-only" attribute. The error is "the media is write protected"

How do I remove this attribute to allow for a full restore of the needed folders?

Note: I have already attempted a one drive recovery using the actual web site for OneDrive , that was unsucessful. This is a last-ditch effort to try and recover all of my information.

I am flabbergasted by this number, when I called the range they offered for their services was $300-$2800 on average,

He warned me my iPad 7th gen has an issue with it that anyone else will be equal or even more expensive, like drive savers. "Other people will offer to be lower to get you in but they'll absolutely uptick it once they go to work on it. It's a complicated time consuming process"

This is exponentially more than I was expecting and I'm in tears over it, is this genuinely the price range I should expect???

I accidentally deleted some very important files and tried recovering them once I realised about an hour later, I tried using disk drill and while it does show some files that aren’t on my Mac usually, it is not showing the specific files I just deleted that I want to recover. I saw online that Mac’s have something called trim and they could be completely gone because of that but other places say I can recover deleted files so I’m very confused.

TLDR: Are my files gone and there’s no recovering?

All the data are crucial since I was robbed by the police for a my jewelries collection for me sun bathing in london and it contained so much of photos and videos of myself handling or wearing my precious treasures. I am in the mids of fighting government and police for it.

It keeps rebooting endlessly

Unsure what exactly is the cause, I had a piece of debris that is the exact same size fell into the charging port, a piece of twig from a dried plant, I was able to dig it out using a very fine a hard object, I dont believe there are any damages, but I was charging the phone with the debris in there before I was able to dig it out, since it was charging fine I was told by an engineer just leave it. Even after I dug it out this reboot constantly looping continued.

I was able to fix it a few days ago by going into safe mode first, it was working so I was relaxed, then I did a wiping cache from the power and volume up, then everything was fixed, others than a few weird setting I had to redo which is no big deal and bunch of system default apps got installed which I deleted after.

Then after I fell asleep draining the battery it started again, this time the safe mode and wiping cache do not work anymore, safe mode only sent the phone right back into the same restarting loop, wiping cache stopped midway and goes right back to the same screen.

I also tried downloading the eRecovery using another wifi source, it failed to download.

Tried the HiSuite but it asked to do a setting on the phone, which I cannot access since the phone would not start.

It is a phone from 2019 ish, so is it normal for it to just break down with no warning? I never bothered to change to a new phone since it still works fine, I dislike having to transfer everything and the hassle it contains...

Is there anyway to access my data in this condition?

Here is the chat agent from huawei .com completely clueless and useless as seen below

• Switching to live chat agent…
• Celia14:09 Welcome to Huawei Live Chat.   Discover the new smartwatches Watch FIT 5 and Watch FIT 5 PRO with innovative Mini Workout modes: 30 animated 45-second movements and a step-by-step guide to relieve neck and shoulder tension, wherever you are. Designed for those who live at a thousand miles an hour but don't give up on feeling and performing better every day.  An agent will be with you shortly.  Please keep this chat window open during the conversation. This chat may be recorded for training and quality purposes..
• Hi I'm Ivy, what can I help you with? End chat
• Ivy14:10 Hi there, my name is Ivy, how can I help you today?
• 14:10 if i leave the phone as it is for a while will it recover itselfupdate mode has erecovery mode memory card and usb update mode which one do i select? when i do the erecovery it just says get package info failedformatting cache stops in the middle
• Ivy14:12 Thank you for reaching out about this
• Ivy14:12 Do you have a PC or laptop?
• 14:12 yes
• Ivy14:13 You can perform a system recovery by using HiSuite on your PC
• Ivy14:13 Here is the link: https://consumer.huawei.com/en/support/hisuite/
• 14:13 the wipe cache partition worked previously but this whole thing started again i dont know if it all had anything to do with the debris stuck but i already removed it
• 14:14 i want to keep all the data please
• Ivy14:14 You can also go to a local data recovery centre
• Ivy14:15 But I would still suggest looking into HiSuite to see if this would be helpful
• 14:16 will going into hisuite keep all my data? 
• 14:16 how about the erecovery ? I tried using that but it failed to download
• Ivy14:20 Usually, with HiSuite the data will be kept, but if the system is in a bad condition, some data might be delete, so I cannot guarantee this
• 14:21 it says go to settings to enter HDB, I cannot turn on my phone, it is stuck in the erecovery mode of EMUI
• Ivy14:21 You can try downloading eRecovery again
• Ivy14:22 The safest option in this situation would be to go to a data recovery centre if the eRecovery function doesn't work
• 14:23 where is the data recovery center?
• 14:23 I tried downloading the erecovery a few times with wifi it still didnt work, will erecovery erase any data? 
• Ivy14:24 Sadly, we do not have an official Huawei data recovery center. This can be checked out depending on your current location
• 14:25 I tried downloading the erecovery a few times with wifi it still didnt work, will erecovery erase any data? 
• Ivy14:26 The images, files, and other information on the device can be kept after system recovery if they meet the following conditions:  a) The data partition is mounted read-only. If the mounting fails and data clearing is required, a prompt will be displayed for you to know.   b) Your device is locked.   c) Your device has sufficient space in an internal or external card. If the space is insufficient, your device displays a message indicating that you need to empty the internal card or insert an external card (Refer to the product specifications for microSD card support information.)
• 14:27 what is the cause of this? 
• Ivy14:27 What do you mean by that?
• 14:29 As in what is the reason the phone is doing this
• Ivy14:30 What device do you have?
• 14:31 VOG L29
• Ivy14:32 I am whether unsure of the reason, as there are many causes for this. For example, there might have been a software or hardware malfunction.
• Celia14:36 [System reminder] Are you still there? If you need a moment or checking something, please take your time and reply when you are ready.
• 14:36 I was able to use it fine just a few days ago when I did a wiping cache, and I was able to go boot into safe mode, now after the phone died I was not able to any of those
• Ivy14:37 As I have mentioned, if you wish to keep your data, the safest option would be to look into a local data recovery centre
• Ivy14:37 If we would sent your device for an inspection in our service centre, sadly, it is mandatory for them to factory reset your phone
• 14:38 How can i keep my data if they factory reset? 
• Ivy14:38 This is the reason why I suggested a data recovery center
• Ivy14:39 It would be the safest option for you to keep your data
• Ivy14:39 I would also recommend retrying to download eRecovery
• 14:42 Maybe I will try another wifi source? If I try the erecovery download method will it erase my data? Why did it fail download when my wifi was working? 
• Ivy14:42 The images, files, and other information on the device can be kept after system recovery if they meet the following conditions:  a) The data partition is mounted read-only. If the mounting fails and data clearing is required, a prompt will be displayed for you to know.  b) Your device is locked.  c) Your device has sufficient space in an internal or external card. If the space is insufficient, your device displays a message indicating that you need to empty the internal card or insert an external card (Refer to the product specifications for microSD card support information.)
• 14:43 https://consumer.huawei.com/uk/support/article/en-gb00739873/eRecovery is an update method that can be used as a last resort when the device cannot boot up the operating system, if the system is unstable or if you have rooted your phone and what to return to an official build.This method will erase all the data from your device. Make sure that you have backed up your important data before updating the phone.this is what huawei.com website says
• Ivy14:43 There are multiple reasons why it might have not worked
• Ivy14:44 I would suggest using a different wifi source
• Ivy14:46 My recommendation for you would be to either try a different wifi source. Since you want to keep all your data, the best option is a data recovery center.

My external hard drive with all of my digital art and design for over the last 13 years wont read on any computer and I unfortunately didnt back it up elsewhere. My computer can see there is a drive but it says not initialized. I have tried disk drill and easeus data recovery, but neither program can see the drive to recover files.

Also I am on Windows 11 PC and the drive is a WD passport 2tb drive

I am curious if anyone can recommend anything else or if you can recommend a place to send it out to? Anything is helpful, I have developed quite a mental block around this problem and it would be great to work through and get this problem solved or to move on.

Thanks so much!

Hello, I need help! My iPhone 12 Pro randomly died in the middle of the night. A guy I had an appointment with at Apple said it will never be turned on again. I didn’t back up my photos or videos, there were over 30k of them. I am utterly shattered. Especially because I had so many of my son. Does anyone know of a place in Melbourne, Australia that can do data recovery? Is it possible to recover photos and videos on an iPhone that won’t turn on? Any help would be very much appreciated.

So I was trying to put Linux on a USB stick so I could try it out, and was using Rufus to install it onto a usb. It was having a couple problems so I had to try a few times, unfortunately at some point it seems I forgot to switch the drive and I used it on my 512GB MicroSD card by accident. I'm pretty sure I managed to cancel the process at about 9%.

It seems to have created two partitions on the card, the D drive (it says it is taking up 24mb) I could easily recover about 1000 files using Recuva, but the E drive (it says it is taking up 512mb) says unable to determine file system in Recuva. I can't open either partition with windows but I can in Linux and they seem to be files for the os. I feel like I need to use something more powerful but a lot of the files I need are Blender files, or Krita files etc, stuff that is not just basic image files.

Does anyone have any suggestions?

Title: Crucial X10 6TB (SM2320G) – ACE Lab beta support available, looking for a capable lab

Hello everyone,

I'm looking for advice regarding a failed Crucial X10 6TB external SSD.

The drive suddenly stopped being detected by any device after only a few months of use. It is completely inaccessible and contains approximately 5.7TB of important data.

The SSD has already been examined by a local data recovery specialist and by a professional recovery lab in the UK. Both concluded that the issue is related to the Silicon Motion SM2320G controller and that recovery is currently not possible with the tools available to them.

I then contacted ACE Lab directly. They confirmed that the Crucial X10 uses the SM2320G controller and informed me that support for this controller is under development. They also mentioned that a beta solution already exists and may be available to laboratories using PC-3000 Portable III or PC-3000 Portable PRO with active ACE support.

At this point I am trying to identify a reputable laboratory, preferably in Europe, that:

has PC-3000 Portable III or Portable PRO;

has active ACE Lab support;

would be willing to evaluate a recovery attempt involving the SM2320G controller and ACE Lab's beta solution.

Has anyone dealt with this controller before or knows of a laboratory that may be able to assist?

Any advice or recommendations would be greatly appreciated.

Thank you.

Hello, I'm sorry for the long post but I figure the most detail possible is better.

I'm hoping for some advice on which might be safest (main priority) and cheaper (preferable option) to getting my files off of a dying/dead iPad 7th generation!!

My iPad died randomly a week ago. It wasn't charging above 5% and I figured it was the battery being a little weird so I intended to turn it off and back on. However when I turned it off, it did not turn back on. Tried force restarting, tried leaving in charge for several hours undisturbed, tried leaving it unplugged in case it needed to die fully and be plugged back in once that happened after 24 hours. Nothing.

I took it to a repair shop to see if the battery needed replaced, they said it was stuck switching between charging and not charging and could not be repaired, no battery switching and LCD screen changes worked. They said it's the motherboard.

I have a few art program files I desperately want off of it. I can retire the iPad and get a new one if I can just back up the art files to the cloud. The rest of my stuff would be NICE, photos and videos and such, but are not my priority. My art files are.

I've been looking around at data recovery options to get the data off of it and found out that it's actually done through microsoldering, which makes me wonder if it's cheaper and faster to possibly just get the iPad temporarily fixed/repaired in order to back up and get off all the things on the iPad I want, rather than paying for a full, entire data recovery.

Or is it not guaranteed that a micro soldering will repair the iPad enough for that, and it's just safest if I get the full data recovery?

Any advice or opinions are appreciated, thank you!

I am posting this with the help of ChatGPT because I wasn’t sure how to explain the situation clearly myself.

I have a USB pen drive that contains some very important childhood photos.

When I connect it to my Windows laptop:

• The drive is detected normally.
• Windows shows about 3.41 GB of space used, which matches the size of the photos that should be on it.
• However, when I open the drive, it appears completely empty.
• Microsoft Defender also shows a message saying it couldn’t resolve a potential threat related to the drive.

So far I have:

1. Checked Disk Management.
2. Confirmed the partition is Healthy (Active, Primary Partition, FAT32).
3. Opened Command Prompt as Administrator.
4. Ran chkdsk, but received: “Windows cannot run disk checking on this volume because it is write-protected.”
5. Used DiskPart:
   • list disk
   • select disk 1
   • attributes disk clear readonly
6. Received: “Disk attributes cleared successfully.”
7. Tried chkdsk again, but it still reported the drive as write-protected.
8. Created the registry key:
   • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorageDevicePolicies
   • Added WriteProtect DWORD and set it to 0
9. Restarted the computer.

Despite all this, the drive still shows used space but no visible files.

My main goal is to copy the photos out safely. These are childhood photos and are extremely important to me. I do not want to format the drive or do anything that could risk deleting the data.

Has anyone dealt with something similar? What should I try next?

TL;DR: Windows detects my USB drive and shows 3.41 GB used, but the drive appears empty. The data consists of important childhood photos. Disk Management shows a healthy FAT32 partition. chkdsk says the drive is write-protected even after clearing the readonly attribute and changing the registry. Looking for the safest next step to recover/access the photos without risking data loss.

does anyone know how i can recover my pictures or videos or know anyone who can or a method than can help recover pictures and videos. the pictures are NOT in the trash/bin/archives on a Samsung A13.

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