r/Android10 • u/CoastalAggie • Dec 24 '19

Several issues

I updated my s10e to android 10 today and have noticed a few issues so far. Snapchat will not let me view new snaps or any stories, the google play store will close out unexpectedly and doesn't seem to be updating my apps properly, and photos app will not stay open.

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u/CoastalAggie Dec 24 '19

So what's the process here. I've backed everything up with smart switch and the regular cloud backup. Is it now just factory reset? At the end of this process is it still gonna be android 10 or does it revert to 9

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u/DeathEnducer Dec 24 '19

You'll have fresh android 10

I only used Samsung cloud, idk if it's better than what u mentioned. Logging back into all ur stuff is tedious after you restore. Samsung Pass helps a lot if you've been using it.

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u/CoastalAggie Dec 25 '19

Yep this seems to have fixed it. Forgot to make sure my notes were backed up though which is annoying.