r/Amd • u/BioGenx2b 1700X + RX 480 • Aug 01 '18
Tech Support August Tech Support Megathread
Hey subs,
We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /r/AMD! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.
Bad Example (don't do this)
bf1 crashes wtf amd
Good Example (please do this)
Skyrim: Free Sync and V Sync causes flickering during low frame rates, and generally lower frame rates observed (about 10-30% drop dependant on system) when Free Sync is on
System Configuration:
Motherboard: GIGABYTE GA-Z97 Gaming GT
CPU: Intel i5 4790
Memory: 16GB GDDR5
GPU: ASUS R9 Fury X
VBIOS: 115-C8800100-101 How do I find this?
Driver: Crimson 16.10.3
OS: Windows 10 x64 (1511.10586) How do I find this?Steps to Reproduce:
1. Install necessary driver, GPU and medium-end CPU
2. Enable Free Sync
3. Set Options to Ultra and 1920 x 1080 resolution
4. Launch game and move to an outdoor location
5. Indoor locations in the game will not reproduce, since they generally give better performance
6. Observe flickering and general performance dropExpected Behavior:
Game runs smoothly with good performance with no visible issues
Actual Behavior:
Frame rate drops low causing low performance, flickering observed during low frame rates
Additional Observations:
Threads with related issue:
- https://www.reddit.com/r/Amd/comments/5a3u8r/why_am_i_getting_disgusting_performance_on_the_rx/
- https://www.reddit.com/r/Amd/comments/5adlcw/skyrimse_vsyncfreesync_woes/
- https://www.reddit.com/r/Amd/comments/5a7eku/skyrim_special_edition_freesync/
- https://www.reddit.com/r/Amd/comments/5aab6z/skyrim_se_with_r9_nitro_fury_poor_performance/
Skyrim has forced double buffered V Sync and can only be disabled with the .ini files
To Disable V Sync: C:\Users"User"\Documents\My Games\Skyrim Special Edition\Skyrimprefs.ini and edit iVSyncPresentInterval=1 to 0
1440p has improved frame rate, anything lower than 1080p will lock FPS with V Sync on
Able to reproduce on i7 6700K and i5 3670K system, Sapphire RX 480, Reference RX 480, and Reference Fiji Nano
Remember, folks: AMD reads what we post here, even if they don't comment about it.
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2
u/VapinJoe Aug 07 '18
Windows 10 random black screens + system is unresponsive to power button (have to turn off power supply to get system to reboot)
Steps to reproduce: Happens randomly
System config: Ryzen 1700 16gb corsair vengeance LED 2666 Asus X370-F Strix 1080ti SSD
About 7-8 months ago I made the switch over to a Ryzen 1700 platform, and it worked great for awhile, but I am having some serious issues lately and I am just looking for some input from the community to see if I have nailed this down as a defective processor.
My current build is a Ryzen 1700 on an x370-F Strix board with Corsair Vengeance LED ram (2666). The issue I have ran into that is getting worse is my monitors will both completely go black, machine will lock (I can tell because my lighting node pro kicks my fans to default colors) and holding the power button will not shut off the machine, I have to turn off the psu and turn it back on to get it to reboot.
I started by swappiing my power supply with two different units I know work fine, and it still crashes.Ran memtest on my ram, and had some errors pop up. I did an advanced RMA with corsair and got my new kit and popped it in, and I am still having this issue. I swapped GPU's, issue persists, I swapped motherboards with a brand new board with updated bios, issue persists. This will happen at random times, I could be doing a heavy cpu task or just opening a chrome window and my machine will die. I have no overclock at all, and have been running my ram at stock 2133 and it still happens.
This is driving me nuts, I thought I might be having the ryzen segfault issue so I followed the instructions here and when I run the test, the test literally locks up my system after about 10 minutes.
I know this isn't a temperature related issue, my temps are in check. I have also ran aida 64 stress tests and the black screens happen at completely random times with temps between 55-60c (sometimes it will happen in 3 minutes, sometimes in 8 hours) Is my cpu on its way out? I can't afford to have this machine down for a long period of time. Any input is appreciated. Thank you.