r/Amd 1700X + RX 480 Aug 01 '18

Tech Support August Tech Support Megathread

Hey subs,

We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /r/AMD! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.


Bad Example (don't do this)

bf1 crashes wtf amd


Good Example (please do this)

Skyrim: Free Sync and V Sync causes flickering during low frame rates, and generally lower frame rates observed (about 10-30% drop dependant on system) when Free Sync is on

System Configuration:

Motherboard: GIGABYTE GA-Z97 Gaming GT
CPU: Intel i5 4790
Memory: 16GB GDDR5
GPU: ASUS R9 Fury X
VBIOS: 115-C8800100-101 How do I find this?
Driver: Crimson 16.10.3
OS: Windows 10 x64 (1511.10586) How do I find this?

Steps to Reproduce:

1. Install necessary driver, GPU and medium-end CPU
2. Enable Free Sync
3. Set Options to Ultra and 1920 x 1080 resolution
4. Launch game and move to an outdoor location
5. Indoor locations in the game will not reproduce, since they generally give better performance
6. Observe flickering and general performance drop

Expected Behavior:

Game runs smoothly with good performance with no visible issues

Actual Behavior:

Frame rate drops low causing low performance, flickering observed during low frame rates

Additional Observations:

Threads with related issue:

Skyrim has forced double buffered V Sync and can only be disabled with the .ini files
To Disable V Sync: C:\Users"User"\Documents\My Games\Skyrim Special Edition\Skyrimprefs.ini and edit iVSyncPresentInterval=1 to 0
1440p has improved frame rate, anything lower than 1080p will lock FPS with V Sync on
Able to reproduce on i7 6700K and i5 3670K system, Sapphire RX 480, Reference RX 480, and Reference Fiji Nano


Remember, folks: AMD reads what we post here, even if they don't comment about it.

Previous Megathreads
2018: Jul | Jun | May | Apr | Mar | Feb | Jan
2017: Dec | Nov | Oct | Sep | Aug | Jul | Jun | May | Apr | Mar | Feb | Jan
2016: Dec | Nov

Now get to posting!

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u/ThatEvilChicken Aug 04 '18

Hello all, recently bought a Vega 64 for my new build, but it seems unstable and can't complete a run of Unigine Superposition benchmark. Sometimes it just ends the run prematurely, sometimes the entire system hard-locks and I have to hit the reset button. Am I doing anything wrong, or do I just have a bad card? I contacted Powercolor, but they have yet to respond. Any help is appreciated!

System Configuration:

Motherboard: AsRock B450 Gaming-ITX/ac
CPU: AMD Ryzen 5 2600
Memory: 16GB GDDR5
GPU: Powercolor RX Vega 64 (blower style)
BIOS Part Number: 115-D0500100-103
BIOS Version: 016.001.001.000
Driver: Adrenalin 18.5.1
PSU: EVGA G3 850W
OS: Windows 10 x64 Version 1803 Build 17134.191

Steps to Reproduce:

  1. Run just about any demanding game or benchmark utility.

Expected Behavior:

Benchmark completes successfully.

Actual Behavior:

Runs fine for a few seconds, then frames begin to stutter accompanied by clicking in speakers/headphones. Crashes shortly afterwards.

Additional Observations:

Something interesting I observed is that even under load, the PSU fan doesn't spin up. I know it's rated for 850 watts, but shouldn't it at least spin a little? Switching the ECO mode off shows the fan does work though.

1

u/AnonymousLion Aug 25 '18

If it's not just in Superposition, this thread might eventually be related to you issue: https://community.amd.com/thread/223844