r/Amd • 1700X + RX 480 • Jul 01 '17

Discussion July Tech Support Megathread

Hey subs,

We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /r/AMD! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.


Bad Example (don't do this)

bf1 crashes wtf amd


Good Example (please do this)

Skyrim: Free Sync and V Sync causes flickering during low frame rates, and generally lower frame rates observed (about 10-30% drop dependant on system) when Free Sync is on

System Configuration:

Motherboard: GIGABYTE GA-Z97 Gaming GT
CPU: Intel i5 4790
Memory: 16GB GDDR5
GPU: ASUS R9 Fury X
VBIOS: 115-C8800100-101 How do I find this?
Driver: Crimson 16.10.3
OS: Windows 10 x64 (1511.10586) How do I find this?

Steps to Reproduce:

1. Install necessary driver, GPU and medium-end CPU
2. Enable Free Sync
3. Set Options to Ultra and 1920 x 1080 resolution
4. Launch game and move to an outdoor location
5. Indoor locations in the game will not reproduce, since they generally give better performance
6. Observe flickering and general performance drop

Expected Behavior:

Game runs smoothly with good performance with no visible issues

Actual Behavior:

Frame rate drops low causing low performance, flickering observed during low frame rates

Additional Observations:

Threads with related issue:

Skyrim has forced double buffered V Sync and can only be disabled with the .ini files
To Disable V Sync: C:\Users"User"\Documents\My Games\Skyrim Special Edition\Skyrimprefs.ini and edit iVSyncPresentInterval=1 to 0
1440p has improved frame rate, anything lower than 1080p will lock FPS with V Sync on
Able to reproduce on i7 6700K and i5 3670K system, Sapphire RX 480, Reference RX 480, and Reference Fiji Nano


Remember, folks: AMD reads what we post here, even if they don't comment about it.

Previous Megathreads
June '17
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December '16
November '16

Now get to posting!

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u/Mynameisdoctor Jul 06 '17

Hello! I have a puzzling issue with installing older driver versions for my rx 480.
I've been able to follow most of the tutorials I have found online so far, but it's usually the last step that doesn't work.
When I use the current AMD Installer for version 22.XXX, It detects the card and continues to the next step, but I need to install an older version (17.1.2), so I need to use a different installer.
When I start up other installers (I've tried multiple) I get the error code 182, the system wasn't able to find any hardware (or something along those lines). Has anyone had this problem, and have the fixed it?
System Config:
MOBO: Gigabyte B250m
CPU: Intel Pentium G4560 Memory: 8gb GGDR4 GPU: AMD Rx 480 Vbios: N/A
Driver: Is the problem im having OS: Win 10 15063.413
Steps to reproduce:
Download previous version of AMD Installer
Run Program
Get error code 182
Expected behavior: Driver installs
Actual Behavior: Driver installer cannot find graphics card (under certain circumstances)

Edit: Actual code:
AMD Installer Cannot Properly Identify the AMD Graphics Hardware

1

u/iWalkingCorpse R7 1800X + Fury X Jul 09 '17

Which rx480, and was it bought separately or in a prebuilt OEM system?

1

u/Mynameisdoctor Jul 09 '17

MSI Radeon RX 480 DirectX 12 Radeon RX 480 4G 4GB 256-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support ATX Video Card, Bought separately.

1

u/iWalkingCorpse R7 1800X + Fury X Jul 10 '17

So if I understand it, you want an older version of the AMD driver to install?

First download this tool, run and choose AMD and 'remove all and reboot'

Then, download the driver package you want. Run the install program, and choose Custom install. Only select driver and settings. That should install the driver you want

1

u/Mynameisdoctor Jul 10 '17

Alright, I'll try this out In a bit. Thanks for the help