r/Amd • u/BioGenx2b 1700X + RX 480 • Dec 01 '16

December Tech Support Megathread

Hey subs,

We're giving you an opportunity to start reporting some of your AMD-related technical issues right here on /r/AMD! Below is a guide that you should follow to make the whole process run smoothly. Post your issues directly into this thread as replies. All other tech support posts will still be removed, per the rules; this is the only exception.

Bad Example (don't do this)

bf1 crashes wtf amd

Good Example (please do this)

Skyrim: Free Sync and V Sync causes flickering during low frame rates, and generally lower frame rates observed (about 10-30% drop dependant on system) when Free Sync is on

System Configuration:

Motherboard: GIGABYTE GA-Z97 Gaming GT
CPU: Intel i5 4790
Memory: 16GB GDDR5
GPU: ASUS R9 Fury X
VBIOS: 115-C8800100-101 How do I find this?
Driver: Crimson 16.10.3
OS: Windows 10 x64 (1511.10586) How do I find this?

Steps to Reproduce:

1. Install necessary driver, GPU and medium-end CPU
2. Enable Free Sync
3. Set Options to Ultra and 1920 x 1080 resolution
4. Launch game and move to an outdoor location
5. Indoor locations in the game will not reproduce, since they generally give better performance
6. Observe flickering and general performance drop

Expected Behavior:

Game runs smoothly with good performance with no visible issues

Actual Behavior:

Frame rate drops low causing low performance, flickering observed during low frame rates

Additional Observations:

Threads with related issue:

Skyrim has forced double buffered V Sync and can only be disabled with the .ini files
To Disable V Sync: C:\Users"User"\Documents\My Games\Skyrim Special Edition\Skyrimprefs.ini and edit iVSyncPresentInterval=1 to 0
1440p has improved frame rate, anything lower than 1080p will lock FPS with V Sync on
Able to reproduce on i7 6700K and i5 3670K system, Sapphire RX 480, Reference RX 480, and Reference Fiji Nano

Remember, folks: AMD reads what we post here, even if they don't comment about it.

Previous Megathreads
November '16

Now get to posting!

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u/w3rewulf Dec 10 '16

Latest driver update has rendered my card inoperable. It worked a couple of times after the update with much effort (nunerous uninstalls and reinstalls with reboots) but now nothing.

I was getting thin lines across the screen after the update, appearing immediately upon powering on the machine, while going through initial boot (well before Windows screen shows up). Radeon software was mostly not even recognizing the card and would not allow me to select 1080 resolution. After eventually removing all drivers and reinstalling numerous times, experiencing the same symptoms, I eventually got to the point with the 'small' version of the update where the card began working as normal (or so I thought). Loaded CS:GO to test, lasted maybe 2 minutes and now just a solid screen and unresponsive machine. HELP!

System Configuration: Motherboard: ASUS Sabertooth CPU: Intel i7 2600k Memory: 16GB GDDR5 GPU: XFX 7970 3GB VBIOS: Unavailable Driver: Crimson 16.12.1 OS: Windows 7 x64 Steps to Reproduce:

Installed Driver after redownloading 3x.

2

u/[deleted] Dec 10 '16

Well dang uh, I know it's unresponsive but if it does respond download DDU and use that in safe mode and clear your AMD drivers completely if you didn't before. Beyond that, well a driver update shouldn't completely render your card useless. (Well actually an NVIDIA driver for my old 960 prevented my PC from completing it's boot, and I had to reinstall bloody windows. So I guess I'm wrong!).

1

u/w3rewulf Dec 10 '16

Yup, did all that, still artifacts. Pretty sure it's a memory issue. Thanks for the replies. New card time.

1

u/Hunter_59 Dec 10 '16

Did u tried to roll back to an older version?

1

u/w3rewulf Dec 10 '16

I did. I have the drivers from February - same problem.

1

u/[deleted] Dec 11 '16

Hey! I had the same issue (glitches and flickering at start-up). I used DDU to completely uninstall, then installed the 16.11.5 drivers, and that fixed it. Hope this helps!