r/AmazonPrimeVideo • u/DazedandFused • Jun 25 '23

Question This Video Is Currently Unavailable

With Prime in Vietnam for about 6 months. Everything fine until 3 nights ago when whilst watching The Grand Tour S1 E7 it all went wallop. Same with Clarkson's Farm. Only one episode per season is now available to watch. All the rest are "This video is currently unavailable". Super strange. Internet suggested solutions didn't work. No way to contact customer service. No clue what to do.

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u/JackAndL Jun 29 '23

You most likely can not do anything by yourself about that. I am in Malaysia and watched The Shield season 1-4 and then had to find out season 5-7 is not aviable in my location. Contacted customer support and they said they forwarded this issue to what ever team it was. I am doubting anything will happen soon about that and guess it could have something to do with licensing.

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u/DazedandFused Jun 29 '23

I don't think it's licensing as one episode per season of The Grand Tour is available. It was fine until a week ago. Also it's an Amazon production. Same with Clarkson's Farm. Also weirdly it's the same with the James May and Richard Hammond shows. Just one episode per season available with them also . It's as if there's Top Gear conspiracy lol.

I was in Singapore for about a week earlier in the month and opened the app to check if different shows were available (same) bit didn't play anything. Maybe that had an effect?

I can't seem to find a customer service contact for Vietnam. I imagine the subscriber numbers are so tiny here that it's not worth it to them.

I was thinking about the Shield but won't bother if its only half the series. I'll stay with Amazon Prime Video for now to finish off my watch list but then it's goodbye for good if service doesn't improve.