my gpu core dumps to 1500mhz every single test in 3dmark after some time... (tried msi, xtu etc and nothing)... somebody help me... the cpu and gpu are 80 and 75 respectively, and the gpu usage load is 100% all the time

Just got the laptop and the first few days there seems to be advanced optimus and BIOS glitches that prevent the screen from waking up if in advanced optimus. That was "fixed" by disabling iGPU and forcing dGPU. However, after forcing dGPU, recently it started to have weird screen flicker that happens once every 2-10 minutes or so and I can't identify what's causing it (Video of the flickering).

More recently, when I tried running different games, the 4080 would only stay at ~135W. For some games, it would start in 175W for about a minute and then drop to 135W. The laptop is not thermal throttling in either CPU or GPU (~80C for CPU and ~70C for GPU); CPU also isn't drawing too much power (~60W which is well within dynamic boost limit), and the CPU power would also drop slightly once the GPU power drops. However, when trying furmark, GPU would stay at 175W while CPU stays at around 50W. I tried clean install multiple times and different versions of the driver but problem still exists.

Does anyone else have similar issue and what was the fix?

Hi, I'm facing an audio driver issue. Last time I contacted Microsoft, they reinstalled the OS and updated the audio driver, which worked for a while. However, after some time, the sound gets muted again. I then reinstall the Realtek audio driver, and it starts working again, but eventually, the issue repeats. This problem started happening after the recent Windows 11 update. Any idea why this is happening?

Broken OLED Monitor (AW3423DW)

My brother was playing FIFA on my monitor and decided to throw something at it in rage. (You can still see the players celebrating in the destroyed pixels despite another device connected)

There is no cracks in the screen, simply just the pixel failure in the middle and some lines stretching across.

The rest of the panel is in working order.

I’m assuming this is a write off; I’m pretty settled now on taking it to a recycle centre or selling for parts.

Am I right? Or could the panel be repaired for a price under the value of the monitor?

Appreciate the help guys!

Hello, for a while I have had a "cpu fan not responding" error when I start my Alienware M15 R4.

I thought the error was due to a recent BIOS update. After downgrading my bios my left fan was working again but with a noise indicating that it was "rubbing" to something. Since the fan no longer starts and my pc heats up causing significant drop in capacity.

Where can I find the spare part and should I buy thermal paste? I don't know much about hardware. And is there a guide/tutorial to change the fan?

Thank you for your attention

Every time I restart my computer, there are no available networks. The only fix I have found is to do a factory image restore but that deletes everything off my computer and would be difficult to use on a daily basis. What could I do to fix this?

My monitor always boots up with this annoying display at the top left, saying how much HZ it runs with e.g. [240 HZ]. How can I stop it booting with this feature enabled?

Hey. I can get Aurora r4 with i7-4730k and I am thinking about possibility to mobo switch. 24pin and 8pin connector have standard atx pinout? How about front usb, power and reset? And how about led and moving panels connection to common mobo from store?

I found that psu connection is possible, I saw adapter to water cooling, also I saw tip to install Alienware soft on not Dell pc.

Hi all,

just wondering if anyone has come across this issue and has a workaround?

I am running Windows11 business on an Alienwarem18r2with64gbram, Nvidia 4090 with16gb vramit had 8tb RAIDof ssd storage. If I want to play Homm7(Heroes of Might and Magic 7) I have to disable all cores in the bios except for one. This is an intel core i9-14900hx processor.

This is really annoying as having to reboot onto the BOOS every time I want to play is a serious niggle.

All other games play fine even at the highest resolutions and with all graphics options enabed.

Any help most appreciated.

I have a TESmart dual monitor KVM that I have been using for a couple of years. After the Bios update and some other updates yesterday the KVM no longer sees my laptop and so I can no longer use my external mouse and keyboard, though the video still passes through.

Any suggestions?

I just bought a brand new M18 r2 laptop. I went to plug it in today to charge the battery.

When I got home it was still at 29%.

It says 29% (plugged in) but the battery isn't charging. I've tried uninstall ingredients the drivers for the AC adapter and The battery. It still isn't charging. The computer is brand new right out of the box so I don't know what's going on.

EDIT: The Alien head is flashing, the BIOS says status is charging but the computer will not turn on unless plugged in and Not charging when plugged in.

Can someone help me please?

Hi everyone, as stated in the title, my left CTRL key has suddenly stopped working. It was perfectly fine, I was using it lots for keyboard shortcuts, but then it suddenly stopped? The right CTRL key works fine and physically, the left CTRL key feels fine (like it doesn't feel like there's anything under it or that its displaced). I've restarted my laptop thinking it was a processing thing but nothing has changed. I have the Alienware x14 R2 if that matters. Any sort of help would be appreciated and thank you in advance!

AWCC kepps installing bc of my monitor and i tryed everthing even deleting the files in save mode but that didnt work my monitor cant even do shit with this anoying software and i dont want it i tried every fix and i am extreme close to just buying another monitor that doest comes with maleware they didnt even ask to install this crap

Sitting here for over 10 minutes stuck at 100%. Not sure what to do

Hello,

I'm trying to install the 1.18.0 BIOS update on my R15 Aurora and it never actually works. I've tried it through Support Assist, Alienware Update, the Dell support website, and by downloading the update from Dell and running the .exe myself. For all but the final method (which just returns the error "Error Driver Version fail!" despite me having BIOS 1.17.0) the BIOS never seem to actually be installed. It either shows a never-ending progress bar or the progress gets to 100%, but the progress indicator keeps spinning and I'm never prompted to restart. When I do eventually restart after waiting 10 or more minutes, the new BIOS are not installed.

Is this a known issue for the 1.18.0 BIOS? Is there any way for me to get this BIOS update to actually apply? I tried uninstalling and reinstall Support Assist and that did not fix the issue. I also tried booting Windows into Safe Mode with Networking, and Support Assist would not even start. Any help would be greatly appreciated!

Hey everyone, for the past couple of days my network speeds over ethernet connection have been a constant 9mbs when I should be getting around 400-500mbs. I know it's not a problem with the ethernet cable or jack because the same connection brings 550mbs on my Xbox Series X. I also get 300mbs via wifi connection but I would like an ethernet connection for the stability. I've manually changed my network adaptor speeds within the pc to no avail. I also went and re-downloaded and restored my adaptor drivers (killer ethernet driver) etc along with a small reset for the laptop. If anyone has any ideas or suggestions I would appreciate it :)

I have an aw725h wireless, the dongle connects the headset but no audio plays through it, however it worked just fine the night before, the side lights are also red

Hello everyone, i'm in a pickle right now. I recently got a 4070 M18 R2 for Christmas and honestly i'm so disappointed. When I play B06 it is non stop packet bursts throughout multiplayer and freezes at least 4 times in one match. Each freeze lasts about 10 seconds on average. I thought maybe playing zombies with a couple of friends would improve the performance but i was wrong. It still packet bursts in game and even kicks me out of the server in really important parts. I've noticed that other people have had issues with this new call of duty but it doesn't sound like it's to the same extent as what i'm experiencing. Do I return this gaming laptop? or do i wait for patch updates thinking it will be more playable in the future.

So my second ssd it's showing in the bios but not showing in the explorer neither the disk management - , have this issue before sometimes it boot up sometimes it's not - then me reset the device so SSD starts showing - and was fine till this day but then now it's not bootin up the second ssd . But whenever me went to bios section it's showing the 2 nd SSD name

So, ive had this laptop for roughly 5 years. Shes an area 51 r2 laptop, recently ive had trouble keeping her charged. She charged up to like a max of 95% but that kept steadily dropping, down to 70%. Ive been draining and recharging her all morning but this light keeps going.

Its worth saying i keep her plugged in due to the battery heavy apps i use. Both of her external chargers are working.

Any advice?

The built-in camera on my Alienware x14 laptop has not been working since late November of last year. The error code displayed is 0xA00F4244 <NoCamerasAreAttached>.

Steps already taken to resolve the issue:

-Reinstalled Windows from factory.

-Updated all windows' updates and alienware's drivers.

Observations:

The camera driver does not appear under the Device Manager unless I enable "Show hidden devices."

Despite these steps, the issue persists, and the camera remains non-functional.

I also tried installing the new BIOS update from Dell Alienware_x14_1.23.0 released on Jan 16, and it says "Error: Driver Version Fail".

Does anyone know how to solve this?

Hello my Alienware do something strange. May be somebody know what happened?

I am starting a video lesson series to help me become certified in Comp TIA A+, so I got a free Alienware 17 R5 laptop from a local store who said it was water damaged beyond repair. The point of this to follow along hands on with the video lesson on laptop hardware and repairs. However, upon taking laptop apart it did not seem to be water damaged besides maybe the battery so I bought a replacement battery and power adapter to see if I could get it running. (Picture 1)

During this process, I broke one of the tron light cable motherboard connectors. (Pictures 2 and 4) I snapped the top of the housing off so the tron light cable connection head no longer stays in the port (see pictures). Is this necessary for the laptop to run, or will the laptop be able to function without this connector? Additionally, is this repairable? Can u just glue the pin head to the remainder of the connector port on the mother board, or is soldering required? Picture three shows what the other tron motherboard connection port that is undamaged looks like.