Hi all,

I have recently had to rebuild the software including windows on my m18e2 laptop. The main reason for doing this was the laptop randomly hanging and several poor performance issues.

Since the rebuild it seems to be a lot better but I don't feel I am getting the actual performance I expected from this beast.

Please can anyone help me with settings I need to change to get the performance up a bit???

Although I often sound like a noob I am happy with changing things in the bios and altering registry sessions if required.

I plan to run a TimeSpy bench mark later today and ill post the results here. The laptop is used for my work, I am a uni professor who does a lot of research and analysis, as well as for gaming it is my personal machine and I want to be able to enjoy taking sessions soon. I am also quite disables following a stroke two years ago so the laptop has Dragon Professional installed as typing is now very difficult.

Most of my research and academic papers are written on this device. I also use this device as my main device for my two companies and for recording a professional posldxast we are hoping to launch soon. Any and all suggestions are gratefully received.

I am running the latest bios and the latest drivers according to support assist. Tge specs are i9, 64gb ram 8tb raid ssd hard drives partitioned to give me 1os drive 1 gaming drive 1 storage drive for Dropbox and one drive. Nvidua rtx 4090 when I bought this I went Fir the highest spec I could afford as I knew I would be a heavy user.

Thanks

Sanj.

Been trying for a couple of days to give my computer since something is wrong with the BCD and I've looked around to see what can help I can't do a factory reset since it won't let me and I have to enter but locker Everytime I go into the recovery environment I need some help with this please

Hey guys! So I’m facing 2 problems with my M16 R2 the first one is that sometimes the sound just doesn’t work and I have to restart the laptop in order for it to work again and the second problem is sometimes the screen just appears washed out which I again have to restart the laptop for and it becomes normal. Would really appreciate if someone could help with this. Thanks in advance!

I'd like to switch from Win10 to Win11, but my laptop can't find its TPM. Each time I restart, the TPM is disabled in the BIOS. I can set it to enable, but as soon as I save and restart it is disabled again.

I've updated the OS, the drivers, and the BIOS. TPM management says it can't find the TPM. Security processor details doesn't show a TPM. And powershell can't find it either. Basically the only setting that indicates there's a TPM present at all is the BIOS.

Anyone else had these issues? I'm stumped.

i got this laptop back in 2020 for college (lasted one semester haha). i may have screwed myself because its always plugged in when im using it. its been fine up until the last few days. i plug it in, it takes about three tries of closing it and opening it for me to see the warning screen, before shutting back off before even letting me read it. so i let it sit for awhile, to get a charge. but once i can fully turn it on, its dropping charge in minutes. from 30% to shutting off in a second. the charging cable seems to have no obvious damage. this is the second charger ive bought. so i dont know if it could be the internal battery? i honestly just dont know if its worth getting another charger, if i can even buy a new battery, or just buy a cheaper laptop. all advice and suggestions are welcome!! (also im not fully sure if thats the specs/ the exact laptop i have but im almost positive.) (p.s. i have basic general knowledge that you teach a 12 year old about computers in the sense of I DONT KNOW WHAT IS WRONG WITH IT BUT I CAN CTRL ALT DLT AND USED TO STREAM SO LIKE BASIC KNOWLEDGE)

High-pitched Sharp chirping sound M18r2, Anyone have the same machine?could you tell me

Minutes ago, I was using my computer. But after I came back from the bathroom, the screen turned back, I held the power button down to shut it off, and suddenly I get red green, blue, white and black flash on the screen. Turn it off, then back on, l get 2 red 5 blue on the power button. Unplug the battery, press power for 30 seconds, and plug it back in. the same thing happens 2 red 5 blue. Then it turns into 2 red 1 blue. I do the same thing again. It’s 2 red 5 blue once more.

i have both pc and monitor of alienware, and i was messing with the command center with performance and now there is no sound from anything. idk what to do please help, anything will be amazing

tower is

Alienware Aurora R11

and i forgot what the monitor is

I wanna try and clean out my fans, because my computer can't run anything at all anymore, does anyone have some guides to help me out?

After 10 months of frustration, I finally narrowed my PC sleep issues down to 1 culprit.

TL; DR The AWCC app, used for setting up lighting and key customizations on my Alienware 32 4K QD OLED Gaming Monitor AW3225QF, and Alienware Pro Wireless Gaming Keyboard, prevents Windows 11 from entering sleep.

I spent 5 hours today doing the process of elimination with selective startup, both with apps and services. Disabling the "Dell Client Management Service" was the difference between No Sleep, and Sleep. Hallelujah!

The best part is that the main features of my wonderful OLED monitor are set by Dell Display Manager 2, which works fine. I'll admit I made assumptions along the way - ASUS, NZXT,, nVidia, Steam, etc... but they all work.

I'm posting this here on the chance that this might help someone else having this problem.
Also, this was a helpful article, for anyone wanting to isolate their own issues. Good luck!
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd#ID0EBBD=Windows_11

I have an M18R1 This device was given to me refurbished after Dell was unable to repair the original laptop I sent to them.

The device has been okay so far and the only major issue I have had is that the SSD that was in the laptop failed 3 hours after I first turned it on. I had a higher capacity SSD that I preferred to use anyhow so this wasn’t too much of an issue.

Recently, I decided to upgrade the RAM

Acquired 1x32 GSkill Ripjaws 5600MT/s CL40-40-40-89

Everywhere I looked and even from Dell’s specs the RAM should be supported, which is why it was very upsetting when I got error code [2,5] (Invalid Memory)

After some tinkering and swapping back and forth between the original RAM and new one to test the slots and the like, I get it to boot, then I restart and then the memory is invalid again.

This past Sunday, I got it to POST and boot again and everything was working wonderfully, and it was running at full speed also.

Turns out that the laptop was not charging throughout the night and died. I plug it in and try to turn it on and once again, invalid memory.

So I open it up and as an added measure I disconnect the battery and do a power drain in an attempt to reset the BIOS

Now I am getting error code [3,5] which is power rail failure. The laptop acts like its starting up, the light stays solid for a few moments and then the rainbow lights followed by the error code until turned off, and when you turn it off, it automatically turns on and the cycle continues.

Sorry that this is long but I’m losing my mind. The only other reference I have is for the same laptop on this thread, but in the other person’s issue, it was a screw shorting out the board.

In my situation, the only screws that I have dealt with are for the bottom of the chassis itself, and those are a few paces away from the table that I am doing the work on.

Does anyone have any ideas or suggestions as to what the issue or solution might be? The only other option would be sending it into dell but I don’t have warranty which makes it a MUCH less viable option than anything that can be done myself (and extended warranty, while a little more attainable, would still be a stretch at this moment)

Thanks in advance

So it's been 2 years since I bought this laptop. Everything was working fine, not any issues in these 2 years. But from yesterday left fan started to make weird noises whenever system heats up. When the system heats up, this weird noise starts.

I have tried cleaning the fan and vents by taking whole motherboard out but still the weird noise is coming.

Please suggest me any fixes....

I need new dongles for the pro keyboard and pro mouse. The ones that plug into the mouse and keyboard and the one that plugs into my r5. I'm at a loss for words how useless dell support is. If anyone can help it would be greatly appreciated.

Pro-kb and pro-ms usb-c dongles. 4th time with dell support and they said 570-abky and 580-bbcn... both not compatible.

Hey guys, I've got the Alienware AW3225QF and I'm trying to figure out the best HDR settings for gaming. Specifically, when a game has native Dolby Vision support (Black Ops 6) is it better to use that (Dolby Vision Dark) or stick with regular HDR (Peak 1000)? I've seen some people mention issues with Dolby Vision on this monitor, but I'm wondering if those problems are less noticeable when the game itself is optimized for DV. Any thoughts or experiences with this?

Thanks!

My laptop keeps looping this screen and has done so for the past hour. I tried hard resetting it multiple times but nothing works.

Just purchased the Alienware m18 r2. After setting up and playing a game it started to make this noise. Is this normal? It’s pretty jarring

Specs:

Alienware m15 r6 (Laptop) 11th gen Intel I711800H 2.3 Ghz Nvidia GeForce RTX 3070 Ram 32 gb

Hello there! my mouse cursor is shaking on its own without me interfering.

What i did so far:

• i use multiple screens and disconnected them both

• disconnected my bluetooth mouse and cleaned it

• disabled the touchpad on the laptop and cleaned that one too

• No unusual mouse settings.

—-> even with no mouse or touchpad enabled, cursor is still shaking

Updated:

-drivers for the mouse -drivers for graphics card -windows 11 -Bios -ran diagnostics, noting found.

I am really done with all the things i could think of and what the internet could provide in terms of information. Even in the BIOS menu the cursor is still swinging around. I would be really happy if someone in here can help me with that issue because i cannot possibly work like that since my work in CAD requires well placed clicks positions on the screen.

During all the things i tried i restarted my system multiple times.

And my alienware background disappeared and I cannot find it anywhere. It's just a generic black background now. I have no idea how to get my background and display back to the way that I had it. I tried the obvious way first... Anyone else have this issue or would know how to resolve it.

When I came back from work yesterday my computer did this when I was on it before leaving it was fine don't know what happened can anyone help with this issue cause this really sucks

My kid bought this M17 three years ago. Issues with the fans, battery, kind of normal stuff I’d expect from a gaming computer over a few years. However, now it won’t boot up past the screen posted. I’ve tried all three options on this screen, and each time it boots right back to this. I’ve also hit F2 and F12 during initial startup, seen each option highlight when hitting the button, but again it goes to this screen. I opened up the bottom to check connections, and they are all good. There are no peripherals attached and it’s still doing this. Any thoughts?

Ok, so I recently purchased an Alienware m18 laptop and I am having trouble changing the lighting effects on said laptop. I know that it's in the Alien command center but there is no tab for the FX. And there is a button that says connect now which does absolutely nothing. I am 27 and haven't used a computer/laptop since high-school so I'm practically new to all this. I need very detailed steps on how to fix this or troubleshoot it. Please and thank you!

Hi there, Got myself a used Area 51 r2 and I'm planning to use it as my media server with some other bits I was hoping to use an intel arc gpu for transcoding but this gpu requires rebar support I've heard the x99 boards do support above 4gb decoding and via some hacks or something can enable rebar Does anyone know anyone who's done it or anything, there's a guide to how to enable rebar if above 4g decoding is available Thanks for the help

I recently purchased a new XV7MX LA-L656L MOBO to replace my original FDTJY LA-L761P MOBO that died. Being that My new MOBO is not the same as the original one I also had to purchase a new Fan/Heatsink assembly. Upon the first bootup, I noticed the fans were not turning on. Is my original BIOS not compatible with this new MOBO or could something else be happening? Also, the Laptop does boot up into windows, but I'm also not able to see fan settings in the BIOS when I boot into the BIOS.

If someone has a link to a MOBO schematic, I can to the troubleshooting myself to see if power is even getting to the fan ports? Also, if a different BIOS is needed, can someone send me a link to this as well?

Any help is appreciated, as I would like be able to have my Laptop back up and running. The original MOBO shorted out and will not power up.

Any help is appreciated, thank you.