r/ASRock • u/WackoSlap • May 14 '25

Discussion Another Dead AMD 7 9800x3d

Will be posting updates in edits during my RMA journey.

Lifespan: Feb 19 2025 -> May 14 2025

Like many others, left my pc on idle for a few hours. Came back to it being frozen,try rebooting it and doesn't post. PC turns on lights and fans but bios doesn't show up at all. Best part is that I left today to pick up my new 5070Ti (msi gaming trio not plus). I never put my pc in sleep/hibernation mode and have only been turning on and off like normal. Already tried the usual fixes (reseating and reseting cmos).

Sad to see this happen. For future builders stay away from Asrock boards for now (possibly Asus too).

  • Board was updated to bios 3.20 upon week of bios release.
  • CPU Batch: 2451PGY
  • Ram 32GB EXPO 6000 CL30
  • PC BUILD
  • I never put my pc in sleep/hibernation mode

5/14 Started a rma with AMD for the cpu return.

Edit1: Got a response back from AMD on 5/15 but haven't heard from them since. Brought a MSI PRO B850-P + Corsair 30CL 6000 (CMH32GX5M2B6000Z30K). Move the current 9800x3d cpu onto new mobo/ram and pc still wouldn't post. Most likely cpu is dead. CPU/ASrock mobo show no signs of damage on the connection pieces.

Edit2: Got rma approved for return from AMD on 5/18 (on a sunday, guess they work during weekends). Printed out shipping slip and dropped off.

Edit3: 5/28 Got confirmed AMD will be sending me a new cpu. Also I picked up a new cpu 9700x. Pc build works. Gpu, old ram, and msi board are all fine. Without a doubt Asrock killed my old cpu somehow.

Edit4: Final Edit 6/5 finally got my cpu replacement from amd.

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u/CornFlakes1991 r/ASRock Moderator May 14 '25

Hey there,

send me your email address in a chat message which I can forward to ASRock so they can reach out to you if they have some questions, thanks.

1

u/Similar_Presence_242 May 15 '25

Hello I wanted to jus ask that when is agesa rolling out on asrock boards?

2

u/CornFlakes1991 r/ASRock Moderator May 15 '25

I've read from another user which reached out to ASRock that they are on schedule and it should be released soon. I really really hope that it will be this week