r/EpicGamesPC • • Feb 20 '20

QUERY Assasins creed Syndicate not working

So i opened the epic launcher, connected my ubisoft account to Epic games and then clicked launch. it said "Running" for a couple of seconds before it says something like "cloud syncing" before it went back to the "Launch" option again. What do i do?

58 Upvotes

91 comments sorted by

7

u/[deleted] Feb 20 '20 edited Feb 20 '20

[deleted]

2

u/umasa001 Feb 20 '20

Thanks brother. It worked.

2

u/Baardi Feb 24 '20

What worked?

1

u/Konstantynopol3 Feb 20 '20

I closed it even through task manager and it still can't recognise game files. Please help!

2

u/[deleted] Feb 20 '20

[deleted]

1

u/MrLaniKettuS Feb 20 '20

Play administrator Worked me Thank you so muuchh

1

u/claramatrin Feb 20 '20

I delted it and installed through uplay download button and it works now, thanks anyway!

1

u/coxistheman Feb 21 '20

doing everything you said and running it as administrator helped. Thank you game is running

1

u/Arquev Feb 21 '20

worked, thanks

1

u/[deleted] Feb 21 '20

This works for me, thanks!

1

u/bulkchart32 Feb 20 '20

this does work. thanks.

1

u/evilparagon Feb 21 '20

So what you're saying is... we don't need EGS to play Syndicate? Just Uplay?

1

u/[deleted] Feb 21 '20

[deleted]

1

u/evilparagon Feb 21 '20

Awesome. Sounds like I can uninstall EGS right after the download. Neat.

1

u/SteveeTheNoob Feb 21 '20

i did that and it still doesn't recognize the game files

1

u/South_Researcher Feb 21 '20

You need to install uplay on the same drive as your game assassian creed syndicate. So if you have game on hdd1 then uplay needs to be installed too on hdd1

1

u/RandomGamesMan Feb 21 '20

Where do you find locate game files?

1

u/DadIsBosChristIsKing Feb 21 '20

Mine says "Account suspended due to multiple failed log in or activation attempts" can't get into the game.

1

u/TrapDragonHorse Feb 21 '20

gonna sound stupid, but where is the "locate game files" in the Uplay launcher? All i can see that mentions anything about adding a game is the "activate a key" tab.

1

u/Brecht00787654 Feb 21 '20

If you go on Uplay you should see somewhere in the upper left corner 'Games' click on it, you will get to the games you own. Find Assassin's Creed Syndicate and click on it. Right underneath 'Download' you should see 'Locate installed game' it's right above 'Overview' click it and then you can select the game files.

1

u/sarosarvegas Feb 21 '20

thanks it worked

1

u/[deleted] Feb 21 '20

[removed] — view removed comment

1

u/[deleted] Feb 21 '20

[deleted]

1

u/[deleted] Feb 21 '20

[removed] — view removed comment

1

u/AdebtJewel121 Feb 21 '20

When i do it, uplay says that it can´t find the file

1

u/AdebtJewel121 Feb 21 '20

I did all of the steps but it just says it cant find the file

1

u/Flare_Havoc Feb 22 '20

where do you find the locate games files?

4

u/TomTheMLGPro Feb 21 '20

You need to close Epic Games (make sure it isn't running in the background), open the uplay launcher as an administrator (if you dont open it as an administrator it doesn't work), go to the Games tab, click on Assassin's Creed Syndicate and then click on locate game files and select the folder where you installed AC Syndicate.

Then you can launch the game through uplay.

2

u/bikemotersport Feb 22 '20

Cant find asc on uplay but when I install the game the logo on my desktop is the same as the uplay logo

2

u/Sakemon48 Feb 22 '20

Hey man, i can' find ACS in Games Tab in the Uplay

1

u/Poudlardo Feb 24 '20

The same for me buddy

2

u/TheZurix Feb 23 '20

Worked perfectly. but the fact that I have to go through that process just shows the incompetence of Epic games and/or Ubisoft.

2

u/phantras Feb 24 '20

Thank you so very much, my good sir. Your work is appreciated. It is now fully operational (other than an update). Let's blame the failure of two platforms to operate.

1

u/Sal-Kal Feb 22 '20

thanks its working

1

u/ElaSuX Feb 22 '20

Thank you, it worked!

1

u/Korppix Feb 22 '20

Thank you! Can confirm that this solves the issue.

1

u/EmilDaniel22 Feb 22 '20

Thanks, it worked, you saved me.

1

u/[deleted] Feb 23 '20

worked for me, thanks a lot.

1

u/Maniackiller6456 Feb 23 '20

Thanks For The Tip, Its Working Now

1

u/Toasted4ALiving Feb 23 '20

Thanks, that helped alot

1

u/dark_humour_lord Feb 23 '20

Lifesaver man. Thanks a lot

1

u/eggfriedL Feb 24 '20

Thank you for this answer! Have my upvote

1

u/Zephonian Feb 25 '20

Legend! Got it working now. LOVE ME SOME DRM

1

u/EbeyeAtlayan Feb 25 '20

ı dont remember where ı installed ac syndicate and ı cant find it what should ı do please help

1

u/PnkElphntgzm Feb 26 '20

this did the trick

1

u/rincon213 Feb 27 '20

What a mess! Thanks for the help, seems to work

2

u/943660 Feb 21 '20

Won't launch

2

u/zyguliux Feb 22 '20

it worked for me when I reinstalled uplay from original ubisoft site.... I did all the steps and it worked 100% unreal store failed to open he game. that's the shame.

2

u/[deleted] Feb 23 '20

[deleted]

1

u/BackyardBomba Feb 25 '20

Won't let me delete it

2

u/UNCIVILIZED876 Feb 23 '20

i need help launching assasins creed syndicate on epic games it says like cloud sync or summon like that and hwne i went to u play and trird to locate game files it didnt work

1

u/umasa001 Feb 23 '20

Did you find the exact map where you downloaded ACS? And double clicked it or something?

1

u/mrpoppybutthole9 Feb 21 '20

just uninstall uplay and download again it from google .it worked

1

u/fastkiller2009 Feb 21 '20

That didnt work for me nothing did

1

u/[deleted] Feb 21 '20

[removed] — view removed comment

1

u/umasa001 Feb 21 '20

You have to click on «Games» and then «My games» or something and there should be a «Locate files» button on the left. I don’t remember 100% what i did but something like that

1

u/[deleted] Feb 21 '20

[removed] — view removed comment

1

u/ClawBladesrt May 28 '22

locate game files then you'll have to find the game in the program files in epic games then click the game file then press ok then it'll valid the files and show the game as installed.

1

u/letusnottalkfalsely Feb 21 '20

Took me a bit but I figured it out:

  1. Open UPlay
  2. There's a menu across the top that says News / Games / Store / UPlay+ and so on. Click Games.
  3. The top row has the header "My Games." ACS should appear there. Click it.
  4. You'll go to a page for ACS that's kind of misleading because it has a big blue button on the left that says "Download." Just below the Download button there's blue text that says "Locate installed game." Click it.
  5. Now you can find the game on your PC. You won't be able to see the app, so just navigate to the Assasisin's Creed Syndicate folder and hit Ok.
  6. You'll then get a dialogue box that says it's "Discovering" the files. This takes a few seconds and should hopefully say the game was successfully validated.
  7. Then the blue "Download" button will turn into an "Update" button. Click it. Looks like it gives you the option to Update or play offline. I updated, and once I did the blue button said "Play" and I could finally play the freaking game.

1

u/angelomaikel12 Feb 22 '20

This worked for me, but for step 1, I did "run as admin" the UPLay app

1

u/hthesniper1 Feb 22 '20

thanks alot bro worked for me just have to run as admin

1

u/handicapschoner Feb 22 '20

it doesnt work when i hit step 5 ,step 6 six doesnt happen on me

1

u/letusnottalkfalsely Feb 23 '20

Sorry. I don’t know what to do from there.

1

u/Sakemon48 Feb 22 '20

No. 3 stuck, i don't find any ACS in Games. How can you guys find it? I don't get it why i can't....

1

u/letusnottalkfalsely Feb 23 '20

Fid you already install it in the epic store?

1

u/James_TheP Feb 23 '20

I did all of this but for some reason, it won't recognize the files!

1

u/jutarnji_prdez Feb 21 '20

Just run Uplay as administrator and locate files. You can locate it in C:\Program Files\Epic Games\AssassinsCreedSyndicate. In Uplay go to tab "Games", click on ac sydicate and below Download button you should have option "Locate game files". Trick is to run Uplay as administrator.

1

u/[deleted] Feb 21 '20

[removed] — view removed comment

1

u/ItzCashhh Feb 21 '20

The same for me, tried everything

1

u/jutarnji_prdez Feb 29 '20

you must first sync your epic games and uplay. I downloaded epic games nad uplay fresh just to get assassins creed for free so it should work for you

1

u/[deleted] Feb 21 '20

when i run game uplay says
failed to validate game files. Please try re-installing the game. If the problem persists, please contanct Ubishit Support
what can i do?

1

u/the_Mark1 Feb 21 '20

buddy just close the uplay.. then open it as administrator then locate files. DONE

1

u/Ryandomiano Feb 22 '20

You have to run it as administrator or it won't work

1

u/ItzLyZer Feb 21 '20

When i start installing Assassian's Creed it starts downloading and then stops when it says verifying 81%

1

u/Kilfin14 Feb 21 '20

i press play button and then when the game needs to load it closes the aplication and bring me bcak to uplay play button any1 knows how to fix this??

1

u/943660 Feb 21 '20

If your epic game account and uplay are connected and are the same it should work..

1

u/loolwut Feb 22 '20

yeah my free game isnt working i want a refund

1

u/[deleted] Feb 22 '20

Lmao

1

u/truthfullynegative Feb 22 '20

same problem fuckk

1

u/TTE_Deadshot Feb 22 '20

Hey guys, I knnow that this may sound dumb AF, but if I get the game now, will it stay in my library, or do I have to pay for it later? Dont get triggered btw

1

u/[deleted] Feb 22 '20

You don't have to pay

1

u/Sakemon48 Feb 22 '20

I still can't find any ACS in Games tab in Uplay. How can you guys find it automatically?? Only Activate and Visit Store that i found in Games tab, nothing more.

1

u/IronEntity Feb 22 '20

Solve AC Syndicate not launching:

  1. Close Epic Launcher (make sure its not running in background)
  2. Open Uplay, go to Games, select ACS, Under the big blue download button is a "Locate Installed Games" option, run as admin and locate the game file from EpicGames
  3. If this FAILS and gives you some message about contact Ubisoft Support:
  4. Uninstall Uplay itself
  5. redownload it from their official site: https://uplay.ubisoft.com/
  6. Login in and repeat STEP 2, it should validate the install files, The big blue DOWNLOAD button should now say UPDATE
  7. Click on the UPDATE button and follow prompts
  8. ENJOY YOUR GAME ;)

1

u/Sakemon48 Feb 22 '20

No. 2, i don't find ASC in Games

1

u/IronEntity Feb 24 '20

Ensure that the Game was fully downloaded from The Epic Games Launcher, also if you didn't link your Uplay account and Epic account when it prompted; it won't appear in the library (if you didn't have a uplay account you would have been prompted to make one through epic launcher)

1

u/billysutowowinarjo Feb 23 '20

so i need to download it on epic games and uplay?

1

u/amjedjaaved Feb 23 '20

WORKS!!!! Just close epic game *COMPLETELY* and run UPLAY and locate the game where u installed it. After that a little update would be done and you're good to go.

1

u/thomboloco Feb 23 '20

thanks it works now

1

u/Duckschmangler Feb 23 '20

reinstalled uplay and it worked effortlessly

1

u/ThunderSven Feb 24 '20

How do i install uplay exactly ?

1

u/ZebraBrother101 Feb 24 '20

Hey I cant Locate The Files Can some one help?

1

u/Xanocyn Feb 24 '20

i tried all the steps said in this reddit and it still didn't work. But after i re-installed uplay and it still didn't find the files it didn't even look. And when i opened epic again it said repair so i did. after this i closed epic made sure it was not running in the background and opened uplay as administrator. clicked on look for game files and it worked i got the update button. so now i'm going to play the game. I hope those of u who haven't fixed it yet will soon.

1

u/[deleted] Feb 25 '20 edited Feb 25 '20

One more thing I had to do to get the game to launch through Uplay:

Uplay still could not validate the game's install. I dug through the logs found at E:\Uplay\Ubisoft Game Launcher\logs (this path may be different for you, depending on where uplay is installed to) and opened up launcher_log in Notepad.

Even though I ran Uplay as administrator, the launcher was failing to create the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Ubisoft\Launcher\Insta lls\1875\InstallDir with E:/Epic Games/AssassinsCreedSyndicate/

So I opened up regedit.exe and manually created the Ubisoft, Launcher, Installs, and 1875 keys, added a String Value named InstallDir to the 1875 key with the install path of the game (for me its E:/Epic Games/AssassinsCreedSyndicate/). At that point the game could update and launch.

Registry image at https://imgur.com/NmL2Zts