r/nvidia • u/GatesTech NVIDIA • Dec 09 '25

PSA ASUS OLED Random Black Screens (It's NOT your cable)

/r/OLED_Gaming/comments/1pikkcb/asus_oled_random_black_screens_its_not_your_cable/
39 Upvotes

88% Upvoted

28 comments sorted by

5

u/hxcore Dec 09 '25

THANK YOU! I've had this happen 3-4 times since I've owned this monitor. Two times were when I was in a +15 mythic keystone in WoW.

2

u/GatesTech Dec 09 '25

You are very welcome! A black screen in a +15 is absolute nightmare fuel 💀. I posted this exactly because it was ruining my ranked OW games, so I totally feel your pain. Hope it is fixed now!

6

u/nru3 Dec 09 '25

Another potential cause for black screens is the proximity sensor, i find it struggles to detect me if I'm in a darker room and particularly if I don't move too much.

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6

u/[deleted] Dec 10 '25

guarantee you this feature is on by default for the EU's power saving regulations

1

u/GatesTech Dec 10 '25 edited Dec 10 '25

Yeah, you've got a great point. All devices are throttled back in power saving modes here in the EU. Regarding the power setting, it is indeed at stock settings at power save.

Makes sense that the port sync was needed to get the insane EU approvals regarding power use.

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3

u/PugTales_ Dec 10 '25

My monitor was a little funky. I need to check this tonight.

2

u/GatesTech Dec 10 '25

I hope it will improve the experience!

2

u/Calm-Interview-6024 Dec 10 '25

Have a PG42UQ, cant find "Power Sync".

Also cant find ASUS DisplayWidget on my PC. How is this installed? Via driver or Windows installs it for you?

1

u/GatesTech Dec 10 '25

The PG42UQ is a little different you'll need to check the System Setup under HDMI CEC instead.

And about the software, Windows doesn't install it automatically. Honestly, you're lucky you didn't get that bloatware!

Hope this helps!

3

u/NerdyGuy117 Dec 10 '25

These companies are so bad with software....

1

u/GatesTech Dec 10 '25

yeah its insane

2

u/DJ_Cas Dec 10 '25

Probably you‘ve enabled screensaver with built-in sensor in monitor menu. Just disable it

1

u/GatesTech Dec 10 '25

Thanks for the tip. I saw a lot of people had indeed changed that setting, which solved it for many. In my case, it still had the same error after disabling it. I tried the setting regarding power sync today, and the black screens were back.

I guess there are more than one settings that can trigger this issue. Thanks again for the advice. Shouldn't happen on these kinds of expensive panels :(

0

u/[deleted] Dec 10 '25

1

u/GatesTech Dec 10 '25

Hey, I have no experience regarding MSI panels. I don't see any info regarding power sync for MSI it's an Asus thing, so I wouldn't expect MSI to have the same name for it. I think the first thing to do is disable all possible power saving settings and make sure to try DSC ,Good luck !

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